This hotel was better then I expected, however I do feel the price was a little high. The hotel was booked the weekend we stayed, all Frankenmuth tourists! I thought the "hot" breakfast was a little lacking, but it did do the trick, nice waffle bar!
Small bathroom is really the only compliant I had with the room. It was clean, in order and a good place to rest our heads. Hallways smelled fresh, not like the average "hotel" smell. Parking was good, we stayed in a 2 bedroom room that had indoor and outdoor access with a view of the courtyard. For being a family friendly hotel, it sure was quiet! I was impressed!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 November 2011
Dear Guest,
On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise regarding our hotel.
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.
We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.
Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.
Sincerely,
Kim Karcher
Groups Coordinator
Best Western of Birch Run/ Frankenmuth
9087 Birch Run Rd.
Birch Run, MI 48415
(989) 624-9395
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC