My husband and I used to stay at this hotel/motel quite a bit years ago. We hadn't been back in several years, but were encouraged by the nice gentleman I spoke to on the phone to ensure an early check-in we needed.
Upon arrival, the check in clerk was very up front and honest. She asked if we had stayed there before, and if we were aware of the many changes going on at the motel. I told her no. She informed me that they were under renovations, so that the room with a king sized bed I requested was not available, that none of the rooms had king beds any longer. Also, that there were "quite a few children" on the property. She wasn't kidding. I saw on HBO a special about welfare families living in motels, and well....this was one of them. Kids ran around the parking lots, screaming and unsupervised, and running up and down the stairs by all the rooms. They did try to rectify my displeasure by giving us "the honeymoon suite" which was a nice room, but not fully completed, no pictures on the wall, no fridge (although it said all rooms had small fridges in the room), and a large bathroom with a jacuzzi that had just been put in that day, but the jets didn't work. The room had an under construction smell, new paint, and new carpet smell. Also, the bathroom had a shower in which you showered standing in the jacuzzi, no shower curtain, so water ran down the edge of the jacuzzi and onto the floor. 3 separate calls to the front desk for more towels and every time we called, the towels were either in the washer or the dryer. We never got another set of clean towels so I had to reuse the same ones from the night before.
I understand the motel is undergoing work, but the website did not advertise this, and we will never, ever stay there again.
- Super 8 Somerset
- Super Eight Somerset
- Somerset Super 8
- Somerset Super Eight
