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Sheraton Framingham Hotel & Conference Center: Traveller Reviews

3.5 of 5
1657 Worcester Road, Framingham, MA 01701
Hotel amenities
Sheraton Framingham Hotel & Conference Center
Ranked #3 of 7 hotels in Framingham
3.5 of 5 stars 127 Reviews
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127 reviews from our community

    Trip type
Traveller rating
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    43
    38
    17
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Date Rating
Holyoke, Massachusetts
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Nice hotel but needs updating”
3 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

My wife and I stayed at the Sheraton in Framingham Massachusetts last weekend as part of a birthday getaway. The hotel is within easy reach from the Massachusetts Turnpike and Rt. 9. The staff was friendly and knowledgeable. The room was clean with a king size bed with fresh linens which is always a hit with me. My main concerns were in 2 areas. First and foremost the fire alarm system was silenced and was in trouble mode which renders the system incapable of warning guests of danger. As a retired Fire Marshal I view this as a dangerous practice that apparently has continued because of numerous false alarms from the fire alarm system. Whenever I check in to a hotel I always make note of the emergency exits and the location of the main fire alarm panel and the status of the alarm. A bartender there told me the last time the fire department was there, the manager had been warned that if there were any further problems with the fire alarm the hotel would be fined for nuisance alarms. I guess the hotel decided that the best way to deal with the problem was to ignore the problem and hope for the best. The other problem was in the bathroom of our room. The National Electrical code calls for any electrical outlet within 6 feet of a source of water to be a GFIC or ground fault interrupter circuit. Our bathroom had a standard 3 prong outlet which is illegal. I can't imagine why Sheraton hasn't updated the electrical outlets in the room since the code was changed in 2002. This is a nice hotel but it seriously needs updating.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Avoid this hotel at ALL costs”
1 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

The genreal filth and condition of this hotel is extraordinary - I have been fortunate enough to stay at Sheraton hotels world-wide and it's a brand name that I have trusted implicitly....... until now. My room was noisey when I arrived late evening, upon opening the drapes the next morning I could see why, and I suspect the dead fly tried to escape the room and died in vain.
When I approached the front desk the individual didn't know what to do but say he would refer it to his manager. My colleague had already had issues the night previously, when he entered his room to discover that the toilet had not been flushed from a previous guest and one of the beds gave all indications that it had not been made up. If this is what guest rooms are like then one can only imagine what lies 'behind the scenes' in areas like kitchens.
I also had to run the taps in the wash basin fully to keep enough water in the basin in order to wet shave as the seals on the basin leaked so badly.
In most hotel elevators you expect to find flyer for breakfast or dinner, only in these elevators you'll find grafiti scratched in to the door surfaces - incredible.

Room Tip: Select another hotel is the best way to get a decent room.
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  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Excellent value and location”
4 of 5 stars Reviewed 17 January 2012

We've stayed here a number of times over the past few years while in the area. Have tried to look for other properties but keep coming back. This time around we booked a suite on the club floor and it was worth it. A little smaller than the last suite we had on another floor but the club lounge made up for it. Complimentary continental breakfast in the morning and appetizers in the evening were available every day. Some other hotels only host a cocktail hour on weekdays. The room also had a free wi-fi router on the desk. This hotel used to have no charge for a fridge and/or microwave but yoou had to request in advance. It seems they're now $15/ea per day.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask onehoteltothenext about Sheraton Framingham Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
1 review
“I've stayed in worse”
3 of 5 stars Reviewed 11 January 2012

I am working here on business, so I stay at this hotel every week. First the good news: The beds are extremely comfortable and staff at the desk and restaurant is very pleasant. The gym area is much bigger than the gym at any hotel I have ever stayed at. Now the bad news: Every single week I have had a maintenance issue with my room - mostly to do with the HVAC system (thermostats that don't allow any adjustment, thermostats that don't cycle back on until the temp drops 4 degrees below the setting, etc.). I have also had problems with sockets that don't work, toilets that flush themselves every half hour, TVs with sound but no picture - you get the idea. I also can't believe they don't have wireless internet in this day and age (except in lobby and on 6th floor) and the connectors on the ethernet cables are all broken so I bring my own. The restaurant is very speedy, but the food is mediocre at best (I'm being kind). Even though the gym is large, much of the equipment is old and/or poorly maintained. The bikes have no foot straps, among other things. The parking lot is a disaster. They seem to have random handicap spaces and other reserved spaces that you can't see are off limits until you are pulling into them, and other little "islands" that accomplish nothing except reducing the amount of available parking. Smokers are right outside the lobby door, making it almost impossible to avoid them. All in all, this 40+ year old hotel is long overdue for bulldozing or for a MAJOR renovation.

Room Tip: All rooms have highway noise. Just set the HVAC fan from "auto" to "on" and you...
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Slick1041 about Sheraton Framingham Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MA
Senior Contributor
39 reviews 39 reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
“Okay”
3 of 5 stars Reviewed 1 January 2012

This hotel had a gift card promotion when you stayed there. When we asked about it, no one really knew what we were talking about and asked that we return that afternoon, 6 hours later. We were no longer going to be in town. When I called later, the gift cards are supposed to be mailed or email in 6 weeks. I will be surprised if I ever see it, we'll see. Marriott promotions are always easy and never with nonsense.

The place itself is fine. Typical Sheraton. Far from spotless but really the only option in the area.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Sheraton Framingham Hotel & Conference Center

  • Sheraton Framingham Hotel
  • Sheraton Tara
  • Sheraton Framingham
  • Framingham Sheraton
  • Sheraton Tara Framingham
Address: 1657 Worcester Road, Framingham, MA 01701
Price range (per night):* 134 AUD - 258 AUD

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