My friend and I stayed here for two nights because she ran the Cape Cod marathon. My room was a handicapped accessible room with a king bed. The hotel is set up with five different entrances (the main entrance and then entrances A, B, C, and D). Our rooms were located by entrance C.
If you're disabled, you have to go by car to the entrance, because getting to that area of the hotel from the lobby, inside the building, requires going down sets of stairs and there are no ramps for the disabled. So when I wanted to go to the restaurant to get some coffee and use the computer in the lobby, I had to walk from my room, outside and through the parking lot to the front entrance of the hotel (as I cannot drive and my friend who drove us there was running the marathon at the time). Luckily the weather was nice and while it took a good amount of time, I was able to do this.
The room was decent with enough room for me to walk with my walker. The furniture was low and easy for me to access. I was happy that there was a refrigerator in the room.
The bed was high, though, and difficult to get on and off easily. It would be very difficult for someone in a wheelchair, by themselves, to get onto the bed. I am not sure it would even be possible.
The bathroom, however, was not good. The bathtub was nearly impossible for me to get into (because the side of the tub was about 3 feet high). I requested a shower chair and the chair they had did not fit into the tub. So they brought another type of assistance device that had 2 legs, a swivel seat (that did not fully swivel) and latched onto the side of the tub. When I attempted to shower with this I almost fell and cracked my skull open on the tub. The seat got slippery as soon as it was wet and only got worse as I used shampoo and soap. The shower curtain rod curves out - and since the assistance device was latched to the side of the tub, it was not possible to put the shower curtain inside the tub - so water went EVERYWHERE. The entire bathroom floor got wet, which made it slippery and difficult to manage once I got out of the tub (a difficult ordeal anyway), especially with my walker now sitting in a puddle of water. There is no way that a paralyzed person in a wheelchair would have have been able to successfully shower or bathe in this room.
I am thoroughly convinced that these hotels do not in any way consult actual disabled people when making their rooms "handicapped accessible." It is unbelievably frustrating and physically exhausting to deal with as a disabled traveler.
The one really good thing about this hotel is its location. It is very close to Main St. in Falmouth where almost everything is located - shops, restaurants, post office, schools, etc. And of course a few blocks from Main St. is the beach. Cape Cod Bagel Company was just down the road and is a great place for breakfast or lunch (great coffee and bagels) and has cards and gifts and art for sale as well. Close by in the other direction from the hotel is a Starbucks and a few miles down the road into Mashpee is an incredible Thai restaurant, Bangkok Thai Cuisine.