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Traveller rating
209
58
25
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12
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All reviews time share overlooking edgartown harbor heated pool martha's vineyard lovely pool perfect location front desk staff shops and restaurants wonderful stay timeshare harbourside marjorie island heart dock chappaquiddick mv
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Reviewed 1 August 2014

We are repeat guests of the Harborside Inn, and were pleasantly surprised at the major renovations. All units have been renovated and they look nothing like the website, which I was informed is being updated. All rooms have new carpet, bedding, granite in the bathrooms etc. A must see property! The views are outstanding, and the housekeeping service is the most meticulous I have ever seen. We love this property because it is family friendly and non-smoking. So happy we were able to get a reservation in July! Cannot wait to return next year.

Room tip: The streetside units on S Water St are much quieter than the streetside units on Dock St.
Date of stay: July 2014
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Airforcemom N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 July 2014 via mobile

We showed up and were initially shocked at how dingy the rooms were for the price. The printer didn't work, the ice machine was rusty, the doors were so sticky they required a body slam to open and close, and it was incredibly noisy. We also noticed the carpet was wet. We complained, they said it was just condensation from somebody's cooler and while they would move us, they recommended we stay in our current room because the alternative one was even louder. Turns out it was a leak, the room was completely moldy, but because they'd "offered to move us" on arrival, they denied that there was even a problem. In short, I would rather skip a vacation than stay here again. Avoid at any cost.

Date of stay: July 2014
5  Thank Revsaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
islandjogger02, General Manager at The Harborside Inn, responded to this reviewResponded 31 July 2014

We spoke with these guests numerous times during their stay with us. They booked two rooms, both facing the street side of the property. When they checked in they did not like one of the rooms, they claimed the rug was wet and the room was moldy. We told them that we had just completed a full renovation of our property which included all floors, carpets, wallcovering, furnishings and complete new baths and suggested they move to another room. They did not accept our offer to move. They were with us for three days and we talked to them daily about their unhappiness with the room and we offered to refund their money and they refused. After their third night, they checked out of one of their rooms and moved to another property(keeping the other room they had rented). At time of their departure, they asked us to give them a complete refund for the time spent here. We refunded the balance of their stay with no penalty for early departure but did not issue any return for the days that they used our facilities. We did nothing dishonest, in fact we stretched our rules to allow a refund for a reservation that was non-refundable. Obviously, they are unhappy and that is not something we like our guests to be, we take pride in our property and the way our guests are treated at Harborside.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

Picturesque property with a fantastic view out the front of the lighthouse. We stayed in the Mayhew Building which was adequate but less special. Pool was popular but unfortunately lacked a hot tub. Helpful concierge who arranged to have a bike delivered to the hotel. A very convenient place to stay in Edgartown.

Room tip: Rent a bike.
Date of stay: July 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Kildonan63
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 July 2014 via mobile

Great location! Friendly staff, great job on flower beds. Expensive but worth it. Mix of time share clients and regular guests. Very social group. Soft beds, modern showers. I will stay again. First floor is ideal for families with small kids

Date of stay: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank brynulf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 July 2014

By far the best place to stay in Edgartown. Property is located on Edgartown Harbor. All buildings have been redecorated and all new bedding in every room, bathrooms all new, very comfy and super clean. Love this place.

Room tip: Harbor view is just beautiful. Takes my breath away each time I stay there. But all rooms are clean and newly decorated.
Date of stay: July 2014
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank MarieVAndy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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