Pros:
Clean, fairy large room
Nice big tv
Coffee machine in room, two free bottles of water
Restaurant downstairs serves okay food for affordable price
Airport shuttle
Cons:
Airport shuttle takes forever to come, I called them to ask how long they would be and the receptionist was very brusque, did not apologize or give me an estimated time arrival until I insisted.
Driver also did not apologize for delay, didn't even say hi
Night receptionist staff (one of them) is very brusque, she could not find my reservation and asked me if I 'even had one' when she found it did not apologize.
A big thing for me: this hotel is in a rough area of town, a taxi driver told me that some downtown cabs will refuse to take you back here at night since its so rough. If you are not driving, I would NOT recommend staying here, location is very inconvenient, and nowhere close to a subway station. Shell out the extra money to stay in downtown because you will end up spending more on taxis.
The taxi that the hotel booked for me did not arrive on time because they 'forgot to write it down', I guess this was not the hotel's fault but the cab company's but just a warning if you have to be somewhere on time that the taxi service is not so reliable.
Overall: would not stay here again, I'm a big fan of the Wyndham chain but the location of this one is too inconvenient for me to stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC