We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Americana Hotel: Traveller Reviews

913 Atlantic Avenue, Ocean City, MD 21842
Hotel amenities
Americana Hotel
Ranked #86 of 103 hotels in Ocean City
2.5 of 5 stars 78 Reviews
Which Ocean City hotels are on sale?
See hotels
Write a Review

78 reviews from our community

    Trip type
Traveller rating
    10
    7
    11
    5
    45
Date Rating
Frederick, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Affordable and comfortable”
3 of 5 stars Reviewed 11 September 2011
2
people found this review helpful

We love this hotel! The pool is awful and we have never used it but for the price I have no complaints. We stayed from Sept. 3-10th, through Labor Day weekend. The hotel is a bit old and getting run down. Some of the furniture is getting shabby and the wallpaper is getting worn. The bedding and drapes need replaced. Some of the sinks have cigarette burns on them...what do you do about THAT? The sliding glass doors are getting moisture in the glass. Although old, the room is always clean. The maids come every day. They clean the sinks, the tub, the toilet, etc. If you want new towels, you leave your used ones on the floor and they replace them. My fiancee and I have stayed here for over 5 years and have never had any major problems. Life is not perfect. Sometimes things go wrong. We have witnessed people screaming at the personnel. The staff always does what they can to handle any situation that may arise. They have had to make us new keys. Is it their fault something happens to the lock? Things break suddenly. People think when something happens they can scream and holler and get their stay refunded. I wish all of life was that way! I know things go wrong where I work and no one intends for bad things to happen. We paid $1200.00 (including tax, etc.) for 7 nights-OCEAN FRONT.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Morissa2n about Americana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centreville, Virginia
1 review
1 helpful vote 1 helpful vote
“HATED HOTEL - DON'T WASTE YOUR MONEY!!!”
1 of 5 stars Reviewed 5 September 2011
1
person found this review helpful

Hotel dirty and dated. VERY small dirty swimming pool! Room key didn't work EIGHT TIMES had to ask for new keys! Stayed labor day weekend and last night was locked out after returning at midnight! After treated like an imbasal (you didn't put your key next to your phone or credit card did you???") and the clerk tried 10 more key cards and couldn't get in thought it might be the battery in the lock! After Sam the maintenance man showed up and didn't have right key thought he should try programming key card again as my family are passing out on the hallway! He finally went, God knows where, to get another set of keys and we got in our room without a key at 1 am to sleep! I asked for manager all this time and in morning and was told he came in afternoon when he felt like it! I was told at 9:30 am as I was packed and checking out I could have an extended stay!!! (Like I wanted to stay in that hotel another minute!!!) I left note for the manager requesting a discount for my inconvience and the clerk called me 5 hours later to tell me the manager said I will not get any discount and next time to ask for another room! BELIEVE ME THERE WILL NEVER BE A NEXT TIME FOR ME IN THIS HOTEL OR ANYONE ONE I KNOW!! ALL MILITARY STAY AWAY FROM THIS HOTEL!!!! I paid $159 a night for a side view room and it was not worth the money at all! Pay the extra money and go some where else and enjoy your vacation!

  • Stayed September 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Cherylh13 about Americana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal Rinaldi, Manager at Americana Hotel, responded to this review
10 May 2012
We apologise for the inconvenience, that you were not satisfied with the electronic locks that sometimes fail, we have maintenance to respond asap, who do their best to fix any problems that arise.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Ocean City hotels

Park Place Hotel
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d89488?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Dunes Motel
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d208354?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Beach Walk Hotel
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d120966?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Atlantic Hotel
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1073880?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Empress Motel
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d254435?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Maryland
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Rotten. Will NEVER stay again.”
2 of 5 stars Reviewed 30 August 2011

Dear god what a rotten place to stay. Lets start with why we even stayed here. The Hurricane shut OC down for the weekend and our hotel wasn't going to be ready till monday but we wanted to get down on sunday.. needed a place for a night. Called.. said we would have 4 ppl and wanted an ocean front.... $150. ok fine. Get there and the lady informs us it will be an additional $10 a person because we are 4 adults and not 2 adults 2 children and she didn't remember us saying we had 4 on the phone WHICH WE CLEARLY DID... i wanted to argue but i was tired and what was the point? I don't see how that is a difference.. the rooms sleeps 4 people one way or another... so why is is suddenly $20 more because we are all legal?...Either way should've told us ON THE PHONE $170

Pool was NASTY. needed a new liner more than you could imagine.. water obviously not kept very clean... fine.. oh well. Not my biggest complaint...

When it comes to the beds and rooms.. thats where i had a problem. Carpet was soaked near the balcony door... oh well hurricane must've gotten it wet.. stuff happens.. I overlooked the pealing wall paper and stains everywhere... its a boardwalk hotel.. then i got into the bed. I think i would've been just as comfortable on a slab of stone with a blanket. Not only was rock hard with springs poking you they had the most awful scratchy sheets on it.
Not saying they had bedbugs but SOMETHING was in there biting us. I itched all night and my BF woke up with welts. Springs got me in the back all night to the point where i just gave it up and fought back the tears of exhaustion.

The shower was equally as awful. No water pressure so it was hard to get clean.... plus it took decades to even get the water mildly warm.

I've stayed at a lot of hotels and i know the quality of the boardwalk ones... they get used alot so you can't expect too much.. but even by those standards.. americana was awful.

Save yourself the money and go somewhere nicer. It definitely wasn't worth the money.

  • Stayed August 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by BadSatin for Ocean City
Ask BadSatin about Americana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal Rinaldi, Manager at Americana Hotel, responded to this review
10 May 2012
Our room rates are based on 2 adults and two children under 18 years old. That is a standard policy for family hotels. If there was a misunderstanding on the phone, that is our policy, and we quote that to everyone. We try to keep the pool water as clear and clean as possible, and the pool has been completely renovated for 2012. The mattresses we have are serta five star hotel mattresses prefered by many fine hotels. We routinely inspect all of our rooms for signs of bedbugs, and if they are found we would have a pest control company come and exterminate asap. We consider our hotel one of the best values on the boardwalk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Wonderful vacation”
5 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

We loved our stay at the Americana Hotel. Our room was clean and spacious. Nice view of the ocean. Staff was friendly and helpful. Convenient to the boardwalk. Inexpensive. I would definitely stay here again!

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask sherrymae about Americana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“An OK experience but would NOT go again.”
2 of 5 stars Reviewed 22 August 2011
1
person found this review helpful

What I liked:
•it was clean, a good view of the ocean, near the boardwalk and was pretty inexpensive.
What I did NOT like:
•the people at the main desk did nit help with any of our problems and seemed not to know the area, the pool was filthy and small, our outdoor patio had no chairs to sit on.

When ever I go to a hotel I want a nice clean big pool, but no this pool was so small even my 6 year old daughter said it was small. When we wanted to go to a buffet we asked the people at the main desk and they were clueless also when we wanted another roll out bed I asked the front desk and I had to go get it myself and also take it to my room.
But I will say that I loved the view and the location.
If they would perhaps had a better pool I would give them a much better rating but I will not be staying there anytime soon.

  • Stayed August 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Sherleyflower about Americana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal Rinaldi, Manager at Americana Hotel, responded to this review
11 May 2012
There is a free "Ocean City visitors guide" and free "Sunny Day Magizine" that highlight all of Ocean City restaurants and amenities ect. We don't claim to have a large indoor pool, it is small, and good for kids. As far as our pool we have a certified pool operator, the pool water is tested three times a day as per rules and regulations of Worcester County. And Worceser County checks the pool on a regularly scheduled basis, and as of today we have no violations, and are in compliance with all health regulations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Americana Hotel also viewed

Hilton Suites Ocean City Oceanfront
4.5 of 5 stars 453 Reviews
Ocean City, MD
CHECK RATES! ABS:HotelCheckRates-d601651?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Paradise Plaza Inn
3.5 of 5 stars 208 Reviews
Ocean City, MD
CHECK RATES! ABS:HotelCheckRates-d93790?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Princess Royale Resort
4 of 5 stars 909 Reviews
Ocean City, MD
CHECK RATES! ABS:HotelCheckRates-d89489?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 103 hotels in Ocean City, ranked by popularity »

Been to Americana Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Americana Hotel

  • Americana Hotel Ocean City
  • Americana Ocean City
Address: 913 Atlantic Avenue, Ocean City, MD 21842
Price range (per night):* 46 AUD - 282 AUD

Owners: What's your side of the story?

If you own or manage Americana Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing