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TownePlace Suites Arundel Mills BWI Airport: Traveller Reviews

2.0 of 5
7021 Arundel Mills Circle, Hanover, MD 21076
Hotel amenities
TownePlace Suites Arundel Mills BWI Airport
Ranked #8 of 13 hotels in Hanover
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    9
    9
    3
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Date Rating
Broken Arrow, Oklahoma
Senior Contributor
30 reviews 30 reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Fairly decent stay”
2 of 5 stars Reviewed 8 January 2012

I've never really been that big of a fan of TownePlace Suites. However, when my company books the hotel for me, I really don't have much of an option as to where I stay. The hotel is fairly reasonable and the rooms are nice. However, one of my biggest turn offs for the hotel is the staff. I have always had issues with the staff every time I have stayed at the this line of hotels. One of the issues that I had this time was that the second I walked into the hotel to check in, even though I was the only one in the lobby, I was informed that I would have to wait in the lobby for 10 minutes while they completed their nightly audit before they could check me in. In addion, the staff was very unaccomodating of my travel needs. Overall, I'm still not entirely impressed with the hotel and have absolutely no desire to stay there again in the future.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Bel Air, Maryland
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Optimal Location near the Mall”
3 of 5 stars Reviewed 10 November 2011

This is a great location. Within walking distance is the Arundel Mills mall with lots to do and some top-notch shopping. My big advice would be NOT to get a room near the elevator. Around 3:00 a.m. a stand-by buzzer for the elevator began to emit a loud, sporadic, but unrelenting noise that shook the wall behind our headboard. It took a while for us to figure out what it was because you couldn't hear it in the hallway. At around 4:10 I called the front desk and asked about the noise. We were told it would be taken care of and at 4:30, it finally went off. Then, at 5:30 it started up again. Impossible to sleep.

If we were in a different room without the sound issue, we'd have loved it. Comfortable, clean room, lovely grounds, fully stocked kitchenette. I wasn't happy with the position of the television, to the side of the bed, but that's a personal preference. I have a bad neck and turning to the side is uncomfortable for me.

The breakfast buffet was very nice and the staff were accommodating. Good fruit salad, Belgian Waffles you make yourself, and a decent oatmeal with toppings plus a selection of cereals. Overall, a very convenient location, comfortable room, and decent value; just stay away from the elevators.

Room Tip: Stay away from the elevators! They buzzed all night long with stand-by alarms.
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  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, MN
Top Contributor
87 reviews 87 reviews
Reviews in 47 cities Reviews in 47 cities
82 helpful votes 82 helpful votes
“Guest of the Day”
5 of 5 stars Reviewed 31 August 2011

Really liked this hotel. The best part was walking in the front door and seeing a sign mentioning I was "guest of the day". I received some chocolate and a nice letter. It was just a nice touch after a long day of traveling. The hotel also was very clean, provided food and refreshments in the evening and the rooms were very spacious with free wifi. Location also very nice across from a mall. Would definitely stay here again!

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Falls Church VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Definitely worth it”
4 of 5 stars Reviewed 28 July 2011

Very nice property, plush room and great kitcken features. Very healthy options for the complimentary continental breakfast. But watch out for the refrigerated sausage, egg, & cheese biscuit. Staff very nice and ready to help. Convenient to BWI and city of Baltimore.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Georgetown, Malaysia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great Facilities, Great Location, Great Price, Great Place”
5 of 5 stars Reviewed 21 July 2011
1
person found this review helpful

Stayed in a 2-bedroom suite, then moved to a 1-bedroom suite. Everything was very clean and beautifully decorated. Complimentary breakfast, internet connection and laundry. Suites come with kitchenette complete with cookery and utensils. 2-bedroom suite even has a baking oven. There's also a mini gym with treadmills and a swimming pool. Friendly staffs and excellent service for a really really attractive price especially if staying for more than 30 days. Arundel Mills Mall is within walking distance and this mall is filled with factory outlet stores, even a movie theater. Airport is like, 10 to 15 minutes away.

Room Tip: stay more than 30 days and the rates will be much cheaper. 2-bedroom suite has a baking oven.
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  • Stayed July 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about TownePlace Suites Arundel Mills BWI Airport

7021 Arundel Mills Circle, Hanover, MD 21076
Price range (per night):* 158 AUD - 208 AUD

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