This is a "typical" Holiday Inn express, with good sized rooms (very clean), the bathroom was well stocked and VERY clean. The 3rd floor was very quiet, and the lady at the front desk was very pleasant. The shower water pressure was weak, and breakfast nothing special for those of us who try to avoid carb overload. Would stay again.

When staying in this area your options are fairly limited. I've stayed at many Holiday Inn Expresses, and this one is just a tad below average. The tips I can give are to stay away from the bottom floor or rear door rooms. The bottom floor rooms can be 'buggy' during the late summer like when I was there and the paper thin walls leave a lot to be desired. The end room near the door was especially terrible. As soon as I checked into the room, it was the first thing I heard, so I immediately transferred to a different room and lost my King bed. This is when I was placed into the bug room. I was told my staff this is common at certain times during the year. On a final note, don't ever let this staff tell you that you can't cancel a reservation before 6pm. It's a policy with this hotel chain, and they tried on 2 different occasions to not accept my cancellation request around 4pm both times. On a more positive note, the manager was so kind to keep me from walking next door to a competitive hotel when I was told my the front desk that they did not have any King rooms available. While walking out the door, I was called by the manager who overheard and told me to come back and she gave me the King Suite at the standard room rate. To be honest, this is what really saved me in coming back. This trip was for business and I expect to be back again.

Just one place to sleep, the breakfast is free and "the quality is less than basic", services and hospitality are standard of the Holiday Inn. Always make your reservation with a corporate rate is almost 40% of discount; the College community only have the 15% off.

We stayed one night at the HI Express in Chestertown, before a visit to Washington College. Although the beds were not the most comfortable in the world, I was pleased with the overall stay. The room was spotlessly cleaned, with two queen beds, desk, comfy chair, microwave/refrigerator, and flat screen tv. The free breakfast was better than expected, with a pancake-making machine, biscuits and gravy, plus standard rolls, yogurt, etc.

The desk staff were very cordial and enthusiastic and provided helpful directions. Although I didn't see it, the front desk staff proudly reported that they had a new library. This was more than I would expect from a Holiday Inn Express.

Overall, a nice short stay.