This is a perfectly average place...nothing to send you screaming in either joy or terror. But they join the pantheon of companies who use incentives to fill up the place in the off season and then limit the availability! Saw a special on Living Social, called the hotel beforehand to confirm availability, bought the special, then called the hotel and was told that the room was open, just not available to those who bought this special! Spoke with management to no avail...again, there are many worse hotels out there, but just be aware that their idea of "available" is completely subjective and you may well be screwed. Disingenuous at best.

It was nice to get a free room since I am a bingo player. The room was decorated nice but I could hear the people in the next room from us talking, the beds were the worst, and the pillows were hard! I stay in a lot of hotels and usually in the nicer hotels and time shares the beds are soft. I did like the view of the water and the TV but thats it. I would only stay again if it was free.

I had a very enjoyable and relaxing visit last weekend. Our room was a bit dated, but clean. The bed was comfortable, and the view was incredible (we had a waterfront balcony room).

Pros: The staff. We couldn't get over how friendly and accommodating the staff were. We were constantly greeted by the staff and they were always making sure that our needs were being met. Top notch service in my book! We also liked that we had a Keurig machine in the room and access to flavored creamers in the lobby. The free continental breakfast was nothing fancy, but it was good. As another reviewer noted, it is also great that they post quiet signs in the halls to help curb noise at night.

Cons: The biggest con for us was the free Wifi. It would let us connect via iPad or laptop, but the connection only lasted a couple of minutes before it kicked us off. There were two computers off of the lobby for guest use though, so I was still able to check my email.

Overall, a very pleasant stay.

Nothing special about it. I was expecting more. The location, the spa and restaurants are perfectly located but the room and service was a let down. This hotel has great potential...but it needs some work. It was nice to see the "quiet between 11-6 "sign on the floor.