we checked into room which was okay for staying just for the night and we noticed how bad parking was. The room was comfortable enough and we were only there a few hours for celebrating in New Orleans New Years Eve night. We got back about 2am and it was chaos in the parking lot. Everybody in the cars were jammed up with no places to park, we were told to go in back far away from our room, and its not in the best area of town right off the street. The lot is not gated or secure at all and people were drinking and partying in the lot. We went to office to check out and drive home which was about 2 hrs. away into Baton Rouge. The office staff was very rude and barely spoke English. They just kept pointing at some kind of contract for us to sign to check out and threw the papers at us. We just left and people were talking so loud in the office you didn't know if complaining or what. They should not take reservations if they have no room to accomodate parking in a safe area. We tried calling on phone after getting back to Baton Rouge and could hardly find a person who spoke English clear enough to help us and make sure we were checked out and not charged for another day. It was very hard for us to have to drive back after celebrating all night in New Orleans and was very careful driving on the interstate with lots of police around.
- Kenner Best Inn
- Best Inn Kenner
