Not sure where to start, we had what was called a king suite, I hate to see what the regular rooms look like. This hotel needs to be condemned; the carpet and bathroom are moldy, the smoke detector was not activated, the bathroom ceiling seemed like it was going to cave in at the simplest touch, oh...did I mention that we were watching tv around 11 pm and our lights (only our room) died, the so called security guard didn't have a flashlight, he had to depend on my husband's cell phone for light. I am a frequent business/vacation traveler, I have never been to a hotel with a security guard (aka robo-cop). I am glad we used reward points and didn't have to pay to stay in this dump, they should actually pay people to stay there....Oh, this was the worse, when we were getting ready for bed, the bedsheets/comforter had dead bugs and ants on them. Talking about gross, the comforter and the sheets had holes in them...do I need to say more, if you want to stay in a hotel similar to the Bates Hotel this is the place for you. Don't say you weren't warned!!!!

The hotel was fine. The staff was not helpful. There is a dump of a strip club across the parking lot & all kinds of unsavory characters lurking around. There is a $1 toll bridge to get into the city.

Booked the Days Inn in Harvey through Orbitz while attending a convention in New Orleans. It was cheap but what a mistake! Had booked a non-smoking room but the room just stank of smoke. OK, no big deal.
But when I opened the bed the sheets were DIRTY! OK, perhaps an honest mistake. Went to the front desk, got keys for a different room. No smoke stink but THE SHEETS WERE DIRTY AGAIN! I asked if this was a joke or what. I would have been out of there usually but it was past midnight and I had just flown in so I gave them a third chance. I was surely willing to make my own bed if I could finally get some shut-eye and I asked the front desk for clean sheets. They said they didn't have any but there would be a spare set in the room. OK, went to room #3, checked the sheets in the bed (DIRTY!) and then the spare set -- DIRTY!! The spare set had actually some gooey red stuff in them (blood with something??). I took it to the front desk and invited them to touch the red stuff but they prudentlfy declined my offer.

At that point I bailed. They actually had the gall to refuse returning me the blank credit card slip! I just asked for the phone to call American Express and let them know about it, and voila! no problem, they gave me the form and let me tear it up.

Was lucky to find a room in a Holiday Inn not far away. What a nightmare!