I had a short stay at the Holiday Inn, Covington, LA, for business. The hotel staff are hard working and dedicated people, but they are saddled with an old building and "everything that can go wrong, will" fascilities. During my stay the television did not work well (bad reception, ABC and NBC completely unavailable; was told it was hotel wide and that it would be two or three days until it was fixed), the internet was unreliable (kept dropping out, was told that it was a problem "in the back of the hotel", there was a persistant mildew smell, and some of the public corridor carpets had water stains from a flood.

Having said that, the room was clean, if somewhat worn. It could definitely use a refurbishment of things like the iron, and the furniture other than the beds seems well used. I was given a room in a separate building behind the main building, and it was wonderfully quiet back there. Plenty of free parking.

I ate dinner and breakfast at the restaurant. The dinner was wonderful. I was surprised on the upside as everything was prepared perfectly and the service was great. Breakfast was fine. Everyone in the restaurant needed a cup of coffee if their lack of enthusiasm was an indication, but they were efficient and the food was fine.

The front desk staff had a can-do attitude and were wonderfully helpful.

I was told that they will be doing a major renovation and probably a reflagging in the near future; the renovation is needed. Until then, it's a rather worn hotel surrounded by much newer hotels (a new Staybridge Suites is next door, and a Homewood Suites about 1/2 a mile away) that are not much different pricewise.

When I stay in Covington I normally stay at the Holiday Inn. There was a time when the food way very good and the restaurant was an eyesore. Now the restaurant is beautiful and the food leaves something to be desired. The selections are limited unless you enjoy sandwiches

I am a Priority Club member with Holiday Inn and that is why I chose this hotel. Upon check in I was given a welcome bag with cookies, chips, and a bottle of water in appreciation for my membership. There was also a restaurant (beautifully remodeled by the way) where I was able to enjoy dinner every night. The staff made me feel very comfortable, each one of them seemed to enjoy their jobs ( I travel quite frequently for business and this is not always the case). I was made to feel welcomed and none of my questions went on deaf ears. KEEP UP THE GOOD WORK!

My family and I stayed a night in this hotel passing through Covington, LA on I-10 from which it is less than a mile. While it is convenient for getting off and back on the highway, the location is not too attractive nestled among shopping plazas and next to a gas station. A restaurant is built on to the front of the hotel and the front desk is tucked inside of a courtyard, so you don't get the feel that the staff knows what is going on in the parking lot.
Some of the rooms have outside doors, but ours faced into that courtyard which is warm and inviting. There is also an indoor/outdoor salt water pool which looked clean and well-kept (but that we did not use during our stay.) There is also a bar next to the pool.
The room was very clean and modestly furnished though on the small side. A microwave, refrigerator and coffee machine are included.
One thing we did not like was the lack of a continental breakfast. The staff instead pointed us towards the full-service restaurant which was sparsely decorated although it looked very new. The service was very slow for breakfast despite us being the only ones in the dining room at the time. They were also out of cottage cheese even though it said it was included with the fruit we ordered (but no price adjustment offered.) You would probably do better outside the hotel or storing something for the next day in that refrigerator and using that microwave in the room.