I took my family to Carter Caves State Park and paid $28 for a tour of the Casscade Caves, we were told the tour would be at 4:30pm so we had about an hour to wait. We wandered the gift shop and sat outside waiting for the tour guide along with several other patrons. At 4:40 i went inside to ask why the guide hadn't shown up and was then told we were supposed to meet at the cave entrance not the office as with the other tours! I informed them that we had been waiting outside for an hour. I was told "sorry no refunds". With gov funding being cut everywhere you would think they want to keep customers happy. After this, i hope they lose thier jobs because I will not visit that place again! Jerks.
- Also Known As:
- Carter Caves State Hotel Olive Hill
- Olive Hill Carter Caves Resort
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