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Days Inn Madisonville: Traveller Reviews

2.0 of 5
1900 Lantaff Boulevard, Madisonville, KY 42431
Hotel amenities
Days Inn Madisonville
Ranked #4 of 6 hotels in Madisonville
2.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    1
    6
    4
    2
    12
Date Rating
Tyrone, Pennsylvania
1 review
“Perfect!”
4 of 5 stars Reviewed 8 February 2012

My son and his family and I stayed here to visit other family members and we really enjoyed it! Excellent service at the front desk and rooms were clean and serviced every day. This was in the summer and we especially enjoyed the pool. We hope to go back in the near future to see what upgrades they are doing. All in all, a great place to stay!

  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Judie A about Days Inn Madisonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Castle, New Hampshire
1 review
“LOOKING GOOD”
4 of 5 stars Reviewed 2 November 2011

Just recently stayed at this hotel and noticed they are doing a lot of upgrades. The outside of the hotel is being painted currently and make the whole place look bright and cheery. The desk clerk told me they are also upgrading an entire wing of the hotel that will be open after the first of the year. Can't wait to see them!! The staff here is always so friendly and the breakfast is great. Keep up the good work.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sally n about Days Inn Madisonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“BEDBUGS!!!!!”
1 of 5 stars Reviewed 26 September 2011
1
person found this review helpful

BEDBUGS!!!! First room was in building E. Given a nonsmoking room and room reeked of smoke. At the entryway on the carpet there were dead bugs and almost dead bugs lying belly up. Smelled like extermination had been recent. There were bedbugs in the mattress pad and stitching of the mattresses. The door to the room in the hallway had dirt marks all over it. Inside the tub was nasty with black marks all over. By the air conditioner there were gnats swarming.

Went to front desk, clerk was pleasant and told her about the bedbugs quietly. She offered a room on second floor near the front desk, just up the stairs. We checked that room and the cleanliness was better, but when we checked both beds there were no bedbugs in the mattress pad, but there were dead ones in the cracks/stitching of both mattresses.

Owner/manager offered third room and we declined. Said they exterminated monthly and he spent 2700 per month per room for extermination services and while pleasant and not hateful in his attitude continued to try and get us to stay. We refused his offer.

Since we had made the booking through Hotwire we called and requested a refund through them. When they contacted the hotel, the owner/manager told them they exterminated twice monthly and contested what I said. Still going to attempt to get a refund, but don't know if that will happen.

  • Stayed September 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask MMMichele about Days Inn Madisonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larry Kittinger, Front Office Manager at Days Inn Madisonville, responded to this review
29 November 2011
Dear Disatisfied Guest,
I am very sorry for the problems you had at your recent stay with us. Even though your problems tried to be mediated, I feel you should have left satisfied. Sorry that satisfaction wasnt met. Im extremely embarassed that bedbugs was the situation. Bedbugs are a tremendous problem in hotels and even with the preventions we take we are still sometimes disgraced with this problem. I would like an oppertunity to make this up to you and to change your impression of our hotel. If your ever in the area please give me this oppertunity and I guarentee you wont be disapointed.
Thanks,
Larry
Front Desk Manager
270.821.8620
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Louisville, Kentucky
Senior Reviewer
8 reviews 8 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Bring your own toilet plunger!”
1 of 5 stars Reviewed 30 May 2011
1
person found this review helpful

Next we will go camping instead of staying here! The toilet in our room was backed up, so I called the front desk. They stated that the maintenance man was at home and they would have to call him, but they could give me a plunger instead so I could clear it up myself! So to take care of it quickly I did. Weekend trips are supposed to be fun, but this is the dirtiest hotel I have ever stayed in!

Don't stay here if you can help it, go camping, you'll be safer.

  • Stayed May 2011, travelled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask delta210 about Days Inn Madisonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larry Kittinger, Front Office Manager at Days Inn Madisonville, responded to this review
10 November 2011
I would like to apologize for the problems you endured at our property. i would also like to ask you for the chance to change your first impression of our property. Guest satisfation is something we strive for. We have recently had many changes at our hotel, icluding some staff.
If you have anymore questions or comments please give me the chance to change this impression.

Thanks,
Larry
Front Desk Manager
270.821.8620
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
“GOOD DEAL FOR AN OLDER HOTEL”
4 of 5 stars Reviewed 26 April 2011

Considering this hotel is older it is well maintained. Needs some newer updated furniture but otherwise good. Love the beds--pillowtop, and very comfortable. I was happy to see Good prices for the amenities and the hotel. Will definitely stay here in the future. Staff was friendly too.

  • Stayed April 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask 60898Traveler2011 about Days Inn Madisonville
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Additional Information about Days Inn Madisonville

  • Madisonville Days Inn
Address: 1900 Lantaff Boulevard, Madisonville, KY 42431
Price range (per night):* 60 AUD - 71 AUD

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