Everything about this hotel was great with one exception being the bed. The bed was hard but for one night tolerable. The room was clean which is a good sign that housekeeping does a good job. The shower had hot water instantly and was hot for the entire length. Would recommend this hotel for one night for the price you pay!

Convenient location to downtown and local events. We stay here many times when visiting Louisville.

I stayed at this Ramada recently for four days, and on departure, left several items of expensive clothing behind (always check the drawers!). I was sure that these would disappear - there is no way for me to prove that I actually left anything behind.

When I called the Ramada, I was delighted to discover that everything was being held for me t the front desk. Shipping the items back to me in Canada was a bit complicated, but the gracious manager, Naresh Krishnani, personally packed and delivered the items to the FedEx depot, and followed up with me to ensure that they had arrived safely. Excellent service and customer care. Will gladly recommend this hotel to others.

Thanks Naresh!

Positives first, reasonably priced, restaurant on site(Mexican), clean rooms, flat screen TV, friendly staff. Negatives: This hotel has outside entrances, when arriving at night there are no lights on and the switch by the door does nothing. I had to prop the door open to find a light that worked. The phone did not work. Several lights did not work because they were either broken or did not work because they were not plugged into the unsafe outlets. All of these were security issues that concerned me, traveling alone.

I asked for (by calling on my cell) and was given a replacement room, but after having the identical experience there (lack of working lights, no phone service), I stayed with the first room. The included breakfast was OK the first morning, but on the second day things like milk were in short supply.

I think you can do better than this hotel. It is a shame, because all of these things could be fixed easily.