I recently stayed one night at the Hilton Garden Inn in Georgetown while on a road trip from New York state to Texas. The hotel is difficult to find (you can see it from the highway but getting there isn't easy). I called the hotel and the front desk clerk was extremely helpful in giving me directions. The hotel is very convenient to the Kentucky Horse Park, which is just one exit south on the interstate.

The rooms were well sized and the bathroom had been updated. As a Hilton Honors member I received a voucher for a free hot breakfast, which was excellent. The breakfast included omlets made to order. The breakfast wait staff, while extremely friendly, was inefficient with their service. I had to ask several times for juice and a coffee mug. The ladies need to spend a little less time chatting with the customers and a little more time making certain that the customers have what they need. Overall, I was pleasantly pleased with this hotel and would definitely stay here again when in the Lexington/Georgetown area.

WE were in town for a family wedding in the area and this was most convenient. The rooms were clean and comfortable. Enjoyed the friendly welcome and warm, fresh cookies. The hotel was a bit difficult to locate with a GPS but we were glad to observe all around it as, it's signs are not very prominent and would need much better lighting at the roadway to guide people looking for the property after dark. Beds were very nice and "adjustable" so you're assured a good night sleep.

Stayed here for a couple of days in early October. Hotel was in great shape, staff was friendly. Even though there was a wedding party in the hotel, you could not hear any noise in the room. Would stay here again.

We usually stay at Hampton Inns so we found ourselves comparing our recent stay at this property to ones at Hampton Inns. Although we paid more, I was not impressed with this property and do not feel that the extra money was worth it.

The check-in was very quick and easy. The staff was friendly but seemed a little indifferent with the exception of the Lady working the breakfast area; she was very friendly.

Our lack of enthusiasm comes from the condition of the room and the hotel itself. Although clean (less the dirty window with the crayon scribbling), we found the facilities in need of some attention. For example- our room phone was unplugged, two different light fixtures had burned out bulbs, a cabinet door had a broken hinge, the clock radio was set 10 minutes fast and had an "auto-set" feature that prevented us from making the correction; and the hallway in one of the corridors was in need of vacuuming. We also found the pool to be cold, although that's subjective, especially if you think 75 degrees (I'm guessing) is warm. Check-out time was reported at the front desk as 11 am, yet the guest services guide and back of the door in the room stated 12 noon. Finally, one of the two treadmills was out of service.

On a positive note, the bed was very comfortable and there are plenty of places to eat in the area.

The above items were reported to the staff when we left and I'll assume that they are being corrected. While such things are not something that will ruin my stay, to me they are an indication that the staff has a lack of attention to detail. A Hilton Garden Inn is supposed to be a step-up in quality and service from a Hampton Inn and frankly we have stayed at other Hampton Inns that were better maintained with just as nice facilities and friendlier staff- for less money. Therefore, we were not impressed.

Overall, this is a nice property but not one I'll recommend unless the price is right.