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Hampton Cincinnati Airport South Florence: Traveller Reviews

2.5 of 5
7393 Turfway Road, Florence, KY 41042-1356
Hotel amenities
Hampton Cincinnati Airport South Florence
Ranked #9 of 25 hotels in Florence
4.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    9
    11
    5
    2
    4
Date Rating
Williamsburg, KY
Senior Contributor
30 reviews 30 reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
“good night's sleep”
4 of 5 stars Reviewed 31 October 2011

Hotel is undergoing renovations to breakfast area, but is upfront about it on reservation website and on property. Still had good breakfast in meeting room area. Hotel is convenient to airport in Cincy, and downtown- although it can take you awhile to get into town in morning traffic. Beds were doubles, not queens, but were very comfortable. Walls are thick, so it was very quiet, helped to get good night's sleep. Staff was courteous, friendly and prompt. I was in and out of lobby on check in in under four minutes. Overall, this hotel had what I was looking for- a great night's sleep.
PS Right by all restaurants, adjacent to Steak and Shake and Cracker Barrel.

Room Tip: Back of the hotel is where the elevators are
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  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask debatecoach about Hampton Cincinnati Airport South Florence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol Cooper, Public Relations Manager at Hampton Cincinnati Airport South Florence, responded to this review
9 November 2011
Thank you for taking time to comment about your experience at our hotel. We really appreciate that. We hope you'll return soon and enjoy our beautifully renovated lobby and public space.

C. Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Augustine, Florida
1 review
“UNBELEIVABLE EXPERIENCE”
5 of 5 stars Reviewed 16 August 2011

I am actually staying at the Hampton Inn this week. My wife got ill during our trip and while just asking for directions to a local pharmacy the staff at this hotel inquired about our stay and if there was anything special they could help with. I had several things on my 'to do' list that were going to go incomplete so I could attend to my wife.

They offered to help with everything. I got directions on the best route to accomplish my to do list. The hotel's team took care of my wife while I was out to include running for medicine, making her soup, and ensuring she had everything she needed.

They have made it feel like we are their ONLY guests, but the hotel has been sold out all week. Thank you Hampton...you have a loayl guest for life.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dennis P about Hampton Cincinnati Airport South Florence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lexington, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not a good experience at all!!”
2 of 5 stars Reviewed 15 August 2011

The entire stay started off horrible, we missed our turn twice and had to get back on the highway. The Hampton Inn sign is not clearly visible from the road! Check-in was a breeze or so we thought. We collected our bags, took the elevator, get to our room only to find out that our room keys don't work. After a few seconds of trying both keys the door was opened by an older gentleman who was already occupying the room! We go back down stairs and were given a new room. The blinds in this room only opened 1/3 of the way up the window, so much for natural light on a beautiful day! But then at 5am on a Saturday morning we were awaken by loud dump trucks outside of our window. An hour or so later and the sunlight was pouring into our room. There were no blockout drapes or curtains of any kind! The breakfast was a joke with artificial scrambled eggs, concentrated juices and watery waffle mix that made horrible tasteless waffles. Fortunately it was only a 1-night stay!!!! I've never stayed at a Hampton Inn and I never will again!!!

Room Tip: Bring a thick blanket to cover the windows if you want some good sleep and walk to the restaurants i...
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  • Stayed August 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask DeeCee1202 about Hampton Cincinnati Airport South Florence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol Cooper, Owner at Hampton Cincinnati Airport South Florence, responded to this review
16 August 2011
As Sales Manager of the Hampton Inn Cincinnati Airport, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. I’m so sorry to hear that your guestrooms noise was high and the blinds were not working properly. We assure you that this is not the norm, and we will make every effort to ensure it doesn’t happen again. We hope that you’ll give us the opportunity to make this up to you the next time you’re passing through. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.


Sincerely,

Amanda Hagood, Sales Manager
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New York
Senior Contributor
48 reviews 48 reviews
Reviews in 44 cities Reviews in 44 cities
43 helpful votes 43 helpful votes
“Friendly, convenient, and good !”
5 of 5 stars Reviewed 19 July 2011

If you're looking for an airport area hotel, this one does it right. Very comfortable room, nicely updated, and very comfortable bed for good sleep! Front desk staff was very helpful and friendly. A major plus is they have an outdoor pool with lounge chairs if you have time to enjoy it. There are MANY restaurants within walking distance of this hotel, nice variety. They do offer a complimentary breakfast and the one at this hotel exceeded my expectations. Very nice variety, I look forward to a return stay.

  • Stayed July 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AirlineGuyNYC about Hampton Cincinnati Airport South Florence
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West Lafayette IN
Top Contributor
189 reviews 189 reviews
Reviews in 78 cities Reviews in 78 cities
289 helpful votes 289 helpful votes
“Convenient location near airport and 275”
4 of 5 stars Reviewed 18 April 2011
1
person found this review helpful

We spent the night here because it was a good stopping point around Cincinnati. The rooms were clean and our room must have been updated since some of the other reviews here. Two small annoyances....one person couldn't get to the closet if another was sitting at the desk and in order to get daylight into the room one had to open the blinds which meant all privacy was lost.

This was a middle-aged Hampton Inn...not as nice as new ones but nicer than some of the older ones.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask azogal about Hampton Cincinnati Airport South Florence
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Additional Information about Hampton Cincinnati Airport South Florence

  • Hampton Inn Florence
  • Florence Hampton Inn
Address: 7393 Turfway Road, Florence, KY 41042-1356
Price range (per night):* 106 AUD - 182 AUD

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Hampton Cincinnati Airport South Florence
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