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Suburban Lodge Of Florence: Traveller Reviews

8035 Action Boulevard, Florence, KY 41042
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Ranked #20 of 25 hotels in Florence
3.5 of 5 stars 4 Reviews
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4 reviews from our community

    Trip type
Traveller rating
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    0
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    1
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Date Rating
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Kitchen But No Utensils!”
2 of 5 stars Reviewed 9 March 2006
1
person found this review helpful

1. We arrived about 9:30pm on a weeknight. The lobby was locked up tight. There's a number on the door you call to get the manager. It was freezing outside. Not a very warm welcome after a long car trip, but they did come to sign us in in only a couple of minutes. Apparently managers live on-site.
2. The place advertises kitchenettes. We've stayed here before and previously there were complete cooking utensils in every room. Now - surprise! There are zero utensils. You have to make a special request for pots, pans, etc. and even then, when they brought them, I think they included one spoon or something.
3. Our heating unit was warm enough, but it made a huge rattling noise with the blower going on and off all night.
4. Besides the pile of drywall in a corner of the bathroom, the room was clean. There are no extra blankets or pillows, but if you ask they will get you some.
5. The bedspread was full of cigarette burn holes and our two rooms reeked of cigarette smoke. The whole room and all our clothes and hair smelled of it and when we arrived home everything had to be washed, even the clothes we didn't wear.
6. There are bright lights outside every room (the rooms open directly to the outside) and the curtains let light through so at night you still can't get the room completely dark.
7. They de-activated our room key cards the day BEFORE we left (even though we paid for all days in advance) and we couldn't get in our rooms the last night and had to call the managers and get new keys.

This place is great for people who are only interested in price and can overlook the small inconveniences. I found them too distracting and would well pay more for a room w/o cigarette smells, noisy heaters, bright lights outdoors, and services delivered as promised.

  • Stayed February 2006
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Richland Hills, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“I was scared to death!”
1 of 5 stars Reviewed 30 August 2005
5
people found this review helpful

Stayed at this hotel thinking it was just something cheap for me and my buddy and it would be close to the airport. First off, the shuttle had a hard time finding the place. Then, its no where near the airport...its on the back side, where a taxi/shuttle would have to drive all the way around the airport to find it. Then, the picture of the hotel looks good, but beware!...this place is a dump! its hardly a 1 star hotel. Our beds where twin beds, there are stains on the carpet, walls, and ceilings... there are bugs in the bathroom, and my buddy said he killed an ant crawling on him while he was sleeping. The tv reception is also bad on the 13 or 19 inch tv. Beware.... stay somewhere else....super 8, motel 6, somewhere...not here... i promise, you will be sorry...

  • Stayed August 2005
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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A TripAdvisor Member
Jacksonville, FL
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 14 April 2004
4
people found this review helpful

I was not looking forward to a 10 days business trip in Cincinnati, Ohio in the middle of January. The weather was frigid (9 degrees) and was really aweful. The staff at the hotel was so warm and inviting that it was a bearable trip. I stay at extended stay type hotels whenever I can and this one is a really great hotel. Even though the room doors are on the outside - with snow blowing daily - it was a good choice.
When I arrived, they had my room key ready. I was checked in quickly and helped to my room. The heat was on and the room was so clean! It smelled clean and looked clean. I took the time to thank the manager, Monica, but I wanted to let others know that this is a great value for a clean and comfortable room without all the extras that I don't want.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Suburban Lodge Of Florence

8035 Action Boulevard, Florence, KY 41042
Price range (per night):* 51 AUD - 154 AUD

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