Overall the stay was an enjoyable one. The quality of the hotel is high and par with the price. However, the Jacuzzi control was broken, thus no jets. It was probably from misuse from guests, nevertheless it rendered the hot tube nothing more than hot water. I mentioned the problem to the front desk, readers of this post can mention if the problem was truly addressed.

One previous reviewer suggested to request a room facing the parking lot, and away from the empress way. I’d definitely agree. We requested that very option and the front desk obliged.

One other tip, be sure the TV works. We had a room with a remote that did not match the TV’s dish network. The front desk could not find a proper remote so, moved us to a different room. The new room had a proper functioning remote.

My husband and I stayed here based on recommendations on Trip Advisor. We were pleasantly surprised at how great the room was, clean, very modern and spacious. The value for the money was outstanding as it included breakfast. The products in the room were extremely pleasant! It had all the amenities you could want and our room was very quiet! The staff were very nice and check-in and check-out were very easy. Would recommend this hotel to anyone looking for a top notch hotel with lots of restaurants and shopping close by the hotel. Very impressed!

Indeed it is a very nice little hotel. The deal that I got was great, the hotel offers up to 30% savings, Triple A offers up to 15%, when one books thru their non-refundable rate. If you are sure that your plans are not going to change, by all means take advantage of the opportunity. The jacuzzi and swimming pool were perfect after the 9 hours driving to Erlanger from SC. Bfast offers variety and it is to be praised, after this stupid trend of offering cold bfast in some hotels. Wingate Erlanger offers hot bfast, with scrambled eggs and bacon! The rooms are nice and clean, with frigobar, iron, microwave and coffemaker; the huge set back was the climate. Temperature on December 25 drop to the 20's in the middle of the night and it was just very-very uncomfortable. At check-in you are instructed to use the digital thermostat on the wall, but it really seems just a dummy because it wasn't working at all. I stayed there for Christmas 2011, for 3 nights, on a visit to the Creation Museum.

We stayed at this hotel for one night. Check out time is 11:00 am. We requested a later check out (12:30 PM). We were told that the best they could do was 11:30am. Before we checked in we sat in the parking lot because we had gotten to the hotel early (about 12:45 pm). We saw about three people, three separate times checking out of the hotel way after 11:00 am. Not real sure why we couldn't do the same. The brochure in the room states that if you need a later check out to contact the front desk so as not to be charged for another nights stay which is what we did. An aditional 30 minutes was not enough time and thankfully we ended up not needed it anyway. One thing I must say is that I have stayed at three different Wingates in three different states and it appears that the staff at these establishments are not the most hospitable people in a "hospitality" type place. Never a smile and never a genuine greeting. The lighting in the rooms are awful. The bright part of the hotel is the extremely comfortable beds.