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Comfort Inn & Suites Benton: Traveller Reviews

2.5 of 5
173 Carroll Road, Benton, KY 42025
Hotel amenities
Comfort Inn & Suites Benton
Ranked #1 of 5 hotels in Benton
4.0 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    8
    11
    3
    1
    1
Date Rating
Illinois
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Wonderful stay, very helpful, friendly staff!”
5 of 5 stars Reviewed 23 October 2011
1
person found this review helpful

Our 2-night stay at the Comfort Inn, Benton, KY was absolutely wonderful. We’ve stayed here several times over the last few years and, in the past, had a few issues here and there. This time, though, was perfect. The entire hotel was spotlessly clean, both the guest rooms and the common areas. Brand-new shower curtains are in the bathrooms. Guest check-in was friendly and efficient, and every contact with staff left us with the feeling they wanted to everything possible to make us welcome and meet every expectation. They were even apologetic that the comforters in my room were still in the dryer and would have to be brought in later, which I assured them was not a problem at all. The refrigerators in our two rooms worked well. Their new deluxe continental breakfast was definitely better than the more limited one they had in the past and made up a substantial breakfast for us. We had reserved the conference room and they were extremely helpful in making sure everything was exactly as we wanted and needed. I would highly recommend this hotel.

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sun2day about Comfort Inn & Suites Benton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wesley Chapel, Florida
Senior Contributor
42 reviews 42 reviews
Reviews in 39 cities Reviews in 39 cities
27 helpful votes 27 helpful votes
“VERY MUCH ENJOYED OUR STAY!!”
5 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

A very pleasant, sweet young lady checked us in, even upgraded us to a King Suite. Which we appreciated so much! Checked in to an interior, king room suite. Which had all the amenities we needed...Refrig/microwave combo, coffee, and plenty of room to move around. The bathroom is well lit with nice WHITE, CLEAN TOWELS. The jetted bathtub was an added plus and worked great! The water pressure out of shower head wasn't really pressurized but I am not complaining. The bed had WHITE, CRISP, CLEAN SHEETS with ample amount of pillows and slept amazing! We really enjoyed our stay here. This Comfort Inn also is pet friendly which is another plus for us. THANK YOU TO THE STAFF AT THIS COMFORT INN!!! Keep up the GREAT WORK, we will be back to visit again!

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bkapink about Comfort Inn & Suites Benton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
2 helpful votes 2 helpful votes
“Nice hotel exceptional staff”
4 of 5 stars Reviewed 14 August 2011
2
people found this review helpful

Me and a business partner were there for 6 nights and despite a light bulb issue and a few minor room problems (a/c) this hotel is extremely pleasant. The ladies that work here are great. People that work with the public could learn a lot from them the owner of this establishment should be very proud of them! They were very well knowledge with area had no problem taking extra steps and time to help us with eating, golfing, and all around information. They treated us like lost friends!
Good job ladies you will see us again!!!

  • Stayed July 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Smithnboys about Comfort Inn & Suites Benton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Bluffs, Massachusetts
1 review
1 helpful vote 1 helpful vote
“Wonderfull Staff”
4 of 5 stars Reviewed 13 August 2011
1
person found this review helpful

We arrived a day early (thursday) and I am glad we did! The front desk staff at this hotel is great! The lady who checked us in was friendly, funny and helpfull through out our whole stay. Hot breakfast was great and our room very clean. Place could use some up dating on decor and work done on the faint odor of hotel which seems to maybe come from moisture. We will stay here again!

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jaycee M about Comfort Inn & Suites Benton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Some ups and downs.”
3 of 5 stars Reviewed 5 July 2011
1
person found this review helpful

We had a mixed experience at this hotel. On the one hand, the room was clean and spacious. Also, the morning manager was friendly and helpful in directing us to a a beautiful public park with plenty of room for playing with our yellow lab.

On the other hand, we found the breakfast and cleaning staff bordering on pushy. I had to request that the breakfast remain out until the advertised ending time of 9am, as the staff member began removing items at 8:35. Then, the cleaning staff called our room at 10:30am to "make sure" we were planning to check out at 11am. My final suggestion to the hotel is that since they allow dogs, it would be helpful to have a trash can or two outside for disposing of dog waste.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask ntripper about Comfort Inn & Suites Benton
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Additional Information about Comfort Inn & Suites Benton

173 Carroll Road, Benton, KY 42025
Price range (per night):* 119 AUD - 125 AUD

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