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BEST WESTERN Manhattan Inn: Traveller Reviews

601 East Poyntz Avenue, Manhattan, KS 66502
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BEST WESTERN Manhattan Inn
Ranked #8 of 13 hotels in Manhattan
3.5 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    3
    7
    3
    3
    7
Date Rating
Kansas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Would not stay again.”
1 of 5 stars Reviewed 5 January 2012

I booked and paid for this reservation on Hotwire. When I checked in, the clerk charged my card again. It took quite some time to delete the charge and I will definitely be checking my statement to make sure it wasn't charged. I had also called ahead and requested a room with two beds, but when she gave me my keys it turned out to be a room with a king bed. We were given another room on the second floor with two beds. The hallway needed vacuuming as well as our room. There were pieces of white stuff all over the floor in our room. I tried to log in to the wireless internet and could not so I tried to call down to the lobby to find out the access code. The phone did not work, so I had to walk all the way down there. It turned out that their wireless was trying to give me access using the wireless from the Hampton Inn next door. I told the clerk about the floor in our room and she said she'd leave a note for the owner. When we checked out the next morning, I intended to talk to the manager or owner, but there was no one at the front desk. If the floor would have been clean and better information provided about the wireless access, this would not have been a bad place to stay. As it was, the whole combination of events made for a very poor experience. And, I have never heard from the owner or manager.

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  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Go Cyclones!”
4 of 5 stars Reviewed 28 December 2011

Not a bad stay overall. Price was a little high but it was a game weekend. Sure, hotel isn't brand spanking new & it's somewhat aged. But breakfast was decent, it's close to Wildcat Stadium, the staff was courteous, Pool was warm.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canandaigua, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great Stay”
5 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

I had a really pleasant stay at the hotel. Hotel staff was very friendly. We stayed there for 3 nights. Beds and room was very comfortable. We also had mini fridge and microwave in our rooms. Its a well kept and very clean hotel. Breakfast was great. They had hot breakfast buffet with lots of variety. Our family enjoyed it very much. Thank you Best Western Manhattan.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Theresa2844 about BEST WESTERN Manhattan Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Topeka, Kansas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Not to Bad”
3 of 5 stars Reviewed 15 November 2011

Stayed there for the Button N Bows craft show. Beds were comfortable and we got a good night sleep. The back door to the building didn't seem to have the lock working where you had to use your key to get in, you could just open the door and walk in. Told the morning clerk about it, he said that he would let mgmt know. The lady at the front desk when we checked in didn't seem to thrilled to be there, didn't have a very good demeanor, just checked us in, no hi or how are you.

We'd stay there again if it was available and at a decent price. I reserved it a little less than a year in advance of the craft show because it was a "home game" weekend. Once the first of the year came around, price was jacked up at least $40-$50 more than a "non game" weekend.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask germ539 about BEST WESTERN Manhattan Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manhattan, Kansas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“All around terrible experience”
1 of 5 stars Reviewed 22 October 2011
2
people found this review helpful

If you are wanting to book rooms for your upcoming wedding RUN AWAY NOW! This is the worst experience I have ever had with any hotel ever. The management and desk staff are not only unprofessional, they simply do not care about their jobs or the hotel customers. After they gave away my reserved rooms and I went in to address the situation, the desk clerks simply said there we're no more rooms to give me. 1 month later I get my credit card bill and the rooms that were given to other customer still had MY credit card information on the reservations so I was CHARGED over $350. for rooms we did not have. We did had to get rooms at another hotel and pay for those rooms, so I now have over $700. in room charges for a one night hotel stay. The hotel says that the staff did not get card info from the guests the rooms we're given to and they have no contact information so it is MY LOSS.
-And while I'm standing at the desk trying to get things taken care of the lady is having me "hold on" for her while she takes calls from her boyfriend so that he can bring her the right kind of SODA she wants!

  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about BEST WESTERN Manhattan Inn

  • Best Western Manhattan
  • Manhattan Best Western
Address: 601 East Poyntz Avenue, Manhattan, KS 66502
Price range (per night):* 100 AUD - 188 AUD

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BEST WESTERN Manhattan Inn
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