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BEST WESTERN Manhattan Inn: Traveller Reviews

601 East Poyntz Avenue, Manhattan, KS 66502
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BEST WESTERN Manhattan Inn
Ranked #8 of 13 hotels in Manhattan
3.5 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    3
    7
    3
    3
    7
Date Rating
Topeka, Kansas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Not to Bad”
3 of 5 stars Reviewed 15 November 2011

Stayed there for the Button N Bows craft show. Beds were comfortable and we got a good night sleep. The back door to the building didn't seem to have the lock working where you had to use your key to get in, you could just open the door and walk in. Told the morning clerk about it, he said that he would let mgmt know. The lady at the front desk when we checked in didn't seem to thrilled to be there, didn't have a very good demeanor, just checked us in, no hi or how are you.

We'd stay there again if it was available and at a decent price. I reserved it a little less than a year in advance of the craft show because it was a "home game" weekend. Once the first of the year came around, price was jacked up at least $40-$50 more than a "non game" weekend.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Manhattan, Kansas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“All around terrible experience”
1 of 5 stars Reviewed 22 October 2011
2
people found this review helpful

If you are wanting to book rooms for your upcoming wedding RUN AWAY NOW! This is the worst experience I have ever had with any hotel ever. The management and desk staff are not only unprofessional, they simply do not care about their jobs or the hotel customers. After they gave away my reserved rooms and I went in to address the situation, the desk clerks simply said there we're no more rooms to give me. 1 month later I get my credit card bill and the rooms that were given to other customer still had MY credit card information on the reservations so I was CHARGED over $350. for rooms we did not have. We did had to get rooms at another hotel and pay for those rooms, so I now have over $700. in room charges for a one night hotel stay. The hotel says that the staff did not get card info from the guests the rooms we're given to and they have no contact information so it is MY LOSS.
-And while I'm standing at the desk trying to get things taken care of the lady is having me "hold on" for her while she takes calls from her boyfriend so that he can bring her the right kind of SODA she wants!

  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Kansas
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Clean”
3 of 5 stars Reviewed 21 October 2011

Just your average hotel,,,,,needs updated. The staff is not very nice and the breakfast is a joke.

  • Stayed November 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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weldon spring
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Comfortable and clean”
5 of 5 stars Reviewed 13 April 2011

Room was clean, large, had good work area, easy to connect to internet. Was able to get a good night sleep. Good breakfast. The hotel was quiet. easy access to university, restaurants.

  • Stayed April 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri
1 review
“Needs a little TLC”
2 of 5 stars Reviewed 25 January 2011

When we asked about the internet, she told us that it the guy was just there and that he thought it was fixed when he left and he would be back. We were there for 24 hours and the next day's staff said he still hadn't returned to fix the internet. There was a candy wrapper and some crumbes on the stairs (I didn't notice an elevator) that was there the whole time we were there. Even the next morning when the staff were cleaning rooms, they must have walked by the wrapper and crumbs, but no one did a thing. The sink dripped all night. In the morning the bathroom fan was making a loud noise when it was off, but when it was on, it was a lot quieter. We won't be staying here again. Nothing huge wrong, but we weren't happy with the little things that were wrong. Staff was friendly.

  • Stayed January 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Additional Information about BEST WESTERN Manhattan Inn

  • Best Western Manhattan
  • Manhattan Best Western
Address: 601 East Poyntz Avenue, Manhattan, KS 66502
Price range (per night):* 100 AUD - 188 AUD

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