Just your average hotel,,,,,needs updated. The staff is not very nice and the breakfast is a joke.

Room was clean, large, had good work area, easy to connect to internet. Was able to get a good night sleep. Good breakfast. The hotel was quiet. easy access to university, restaurants.

When we asked about the internet, she told us that it the guy was just there and that he thought it was fixed when he left and he would be back. We were there for 24 hours and the next day's staff said he still hadn't returned to fix the internet. There was a candy wrapper and some crumbes on the stairs (I didn't notice an elevator) that was there the whole time we were there. Even the next morning when the staff were cleaning rooms, they must have walked by the wrapper and crumbs, but no one did a thing. The sink dripped all night. In the morning the bathroom fan was making a loud noise when it was off, but when it was on, it was a lot quieter. We won't be staying here again. Nothing huge wrong, but we weren't happy with the little things that were wrong. Staff was friendly.

When I approached the front desk to check in I was told to "hold on" as she was on the phone with a cab company for a customer. No problem..until she turned it into a personal call. Then told me to "hold on" as she called the customer and chatted for 4 minutes...
Both evening and morning front desk staff dressed as if at a picnic...very unprofessional. Expected more from Best Western. Will not choose to stay there again.