I was disappointed with this Comfort Inn given the reviews. The rooms were cleaned, and the bed fairly comfortable, but you should be able to expect this from a Comfort Inn. My room had an odd smell to it, so I had to open the window AND have the AC on. The room was also really dark. It did have free wireless, which was a nice perk. The "fitness room" was just gross, one sad little bike and a sad little treadmill that shook upon use. The pool was a weird shade of mint green. The free breakfast didn't even include eggs (besides hard boiled ones), just sausage gravy, biscuits and waffles - no real healthy options. It's also nowhere near downtown. I *might stay here again, if I were just looking for a cheap room to crash in for a night or two. Business travelers, stay away!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 February 2011
Dear Guest,
Thank you for choosing Comfort Inn Kansas City for your recent stay in our area. I am glad that you were able to enjoy the free wireless internet.
Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following steps were taken:
1) The maintenance staff was informed of the weird smell which you experienced in the room which was assigned to you and asked to look into it and eliminate it.
2) The maintenance staff received extra training concerning what is expected of them in the upkeep of the fitness room and the pool.
3) The breakfast staff received extra training in presenting a proper breakfast for our valued guests.
I hope that the next time you visit our area, you will once again choose to stay at Comfort Inn Kansas City. I think you will be greatly pleased.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC