We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Comfort Inn Kansas City: Traveller Reviews

2.0 of 5
234 N. 78th St., Kansas City, KS 66112-2902
Hotel amenities
Comfort Inn Kansas City
Ranked #10 of 19 hotels in Kansas City
3.5 of 5 stars 27 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

27 reviews from our community

    Trip type
Traveller rating
    6
    9
    7
    1
    4
Date Rating
ogden, ks usa
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“great place to stay”
5 of 5 stars Reviewed 27 January 2012

I work in kansas city 5 days a week so i have to drive to and from home, I stay at the comfort inn on 78th street , the staff is very nice, the room are great and its close to downtown & legends shopping , the rooms are quite and clean.the prices are average .

Room Tip: rooms are all quite
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by matt t for Kansas City
Ask matt t about Comfort Inn Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wentzville, Missouri
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Gross hotel room”
1 of 5 stars Reviewed 14 November 2011

The room was very unclean. The pool was small, but nice and breakfast was good. But, I will never stay here again. Management discounted our room and apologized. But, I've never stayed in a room so disgusting...hairs from the last guests by the in-room coffee machine and pajama bottoms from the last guest left in the bed. I hope to never again climb into a feel someone's dirty pajama pants with my toes....Disgusting!!!!!

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Pam3011 for Kansas City
Ask Pam3011 about Comfort Inn Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortinnkc, Webmaster at Comfort Inn Kansas City, responded to this review
30 November 2011
Dear Guest,

Thank you for choosing Comfort Inn Kansas City for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Management received my personal commendation for the courteous way in which they treated you, our valued guest.

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

We take our reviews very seriously. I hope that the next time you visit our area, you will once again choose to stay at Comfort Inn Kansas City. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Kansas City hotels

Candlewood Suites Kansas City Speedway
4 of 5 stars
Show Prices ABS:HotelCheckRates-d674085?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Holiday Inn Express Village West
4 of 5 stars
Show Prices ABS:HotelCheckRates-d578915?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
American Inn
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d618451?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Drury Inn & Suites Kansas City Stadium
4 of 5 stars
Show Prices ABS:HotelCheckRates-d97116?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Chateau Avalon
4 of 5 stars
Show Prices ABS:HotelCheckRates-d499905?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
St. Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Good, not great motel. Incredibly friendly staff.”
4 of 5 stars Reviewed 26 September 2011

This is a standard class Comfort Inn. Decent pool. Decent hot breakfast. Nothing too crazy or outstanding about the rooms. I'd stay again, but it's not like some kind of fancy motel that makes it notable. (It makes a great motel if you're looking for a cheaper place than the racetrack motels for Ren Fest or a concert in Bonner Springs.)

The nice thing about this Comfort Inn was the staff. The lady at the night desk for check-ins was friendly and courteous to the point where, from the vantage of the hottub, I swear that some guests down for the car show were coming to the lobby just to chat with her. We had a wonderful experience because of her and the other staff's friendly attitude.

  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jonceramic about Comfort Inn Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Interesting to say the least...”
3 of 5 stars Reviewed 22 July 2011

I booked this online using my Significant Organization discount which meant we got a pretty good deal on an accessible King Suite for four nights. I have rheumatoid arthritis and definitely need the accessible room. The room was quite nice but beastly hot and clearly not accessible. In fact, it had a jetted tub so tall that it would have been completely inaccessible to me. Plus, there was no fan in the bathroom which I found odd. Right away, we realized the air conditioner was broken, not cooling, and it had leaked all over the floor soaking the carpet in front and to the sides of the bed. Front desk clerk, Angie, I believe, apologized and said that they aren't accessible and doesn't know why they put that on the website. Great! She had another king suite available with a Jacuzzi tub (which I couldn't get in to) but at least the air worked and it had a shower I could use. So we moved rooms.

Room #2 also had no fan in the bathroom but, hallelujah, the air worked and we were in the middle of a horrible heat wave. The elevator on the other hand, was horribly hot, like a miniature oven. Something else to note is that the pool is so tiny you almost can't believe it. In fact, the sign on the wall says the max. occupancy for the pool /spa (whirlpool is a bricked off corner of the pool) is 8 - yes 8. If you are looking to hang out in the pool - this isn't the place.

Next morning, we talked to Fran at the front desk - I asked if there were any truly accessible suites available but the only handicapped room they had was a queen room. We were traveling alone without our kids and really wanted a King suite but I didn't want to pay more for a jacuzzi we weren't using. We pulled out the Travel Buddy to look for another hotel and she saw we had it and told us there was a coupon in there she could honor for the queen room. We looked at it and it was a very nice room. I asked her if she could just honor the lower price for room #2 so we didn't have to move again but she said no. So, move #3 ensued.

Room #3 was very nice and actually handicapped accessible for the most part. It was just disappointing to be in a regular queen room instead of being able to relax in a suite. The bed was nice though and I had a decent night's sleep. The room darkening shades are really nice in that regard.

There wasn't anything really wrong with the hotel - it's just a cheap, decent night's sleep. We would have moved hotels in a heartbeat if the girls at the front desk hadn't been so nice. They are really the reason we stayed on past the first day. You could tell they were trying to do what they could to help and they were just plain friendly.

The thing that really bothered us was that there are signs clearly stating that the front door is available only with a key card after 9pm. Every night we came in well after nine, more like the wee hours of the morning, and that was never the case. The door was always open. Plus, very odd for a hotel, none of the rooms we were in had fans in the bathroom. It would have been nice. Also, there was a major feral cat problem out in the parking lot - a little bit strange.

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Mamabulldog about Comfort Inn Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortinnkc, Webmaster at Comfort Inn Kansas City, responded to this review
17 September 2011
Dear Guest,

Thank you for choosing Comfort Inn Kansas City for your recent stay in our area. Thank you for the kind things you said about the girls at our front desk. I would have expected nothing less from them, but it was very nice to hear.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• The girls working at the front desk were informed of your comments about them and received our commendation.

• The management was approached about the ADA laws concerning accessible rooms and areas.

• Maintenance was informed of the problem you experienced with the A’C in the room first assigned to you and instructed to see to its repair or replacement.

• Management and maintenance were approached about the problem of feral cats in the parking lot and instructed to see to the elimination of the problem.

I hope that the next time you visit our area, you will once again choose to stay at Comfort Inn Kansas City. We look forward to welcoming you back.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westville, Oklahoma
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Friendly Staff and Clean Rooms + 3 Queen Beds in Room!!!!”
4 of 5 stars Reviewed 22 June 2011
1
person found this review helpful

When traveling with a family it is always hard to find a room that sleeps more than 4. This is the place to help with that problem. The room had 3 Queen Size beds. The only downside was the bathroom/dressing area. There wasn't a well lit mirror area in the room where someone else could get ready while the bathroom was occupied.
The room was L shaped so 1 bed couldn't see a television but it was just fine because we just needed it for sleeping not laying around to watch television!

The AC worked especially well which made my husband and son happy. The breakfast is your normal expanded continental breakfast with cereal, muffins, waffles, toast, biscuits, gravy, scrambled eggs, fruit, etc...

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask okieteacher about Comfort Inn Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Comfort Inn Kansas City also viewed

BEST WESTERN PREMIER KC Speedway Inn & Suites
Show Prices ABS:HotelCheckRates-d2151985?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Great Wolf Lodge
3 of 5 stars 336 Reviews
Kansas City, KS
Show Prices ABS:HotelCheckRates-d274374?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hampton Inn Kansas City / Village West
4 of 5 stars 20 Reviews
Kansas City, KS
Show Prices ABS:HotelCheckRates-d281441?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 19 hotels in Kansas City, ranked by popularity »

Been to Comfort Inn Kansas City? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Comfort Inn Kansas City

  • Kansas City Comfort Inn
Address: 234 N. 78th St., Kansas City, KS 66112-2902
Price range (per night):* 77 AUD - 109 AUD

Owners: What's your side of the story?

If you own or manage Comfort Inn Kansas City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Comfort Inn Kansas City
Show the lowest price for this hotel (from our partners)
Show Prices