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Hilton Garden Inn Kansas City: Traveller Reviews

3.0 of 5
520 Minnesota Avenue, Kansas City, KS 66101
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Hilton Garden Inn Kansas City
Ranked #4 of 19 hotels in Kansas City
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    12
    15
    12
    2
    1
Date Rating
Atlanta, Georgia
Top Contributor
103 reviews 103 reviews
Reviews in 49 cities Reviews in 49 cities
25 helpful votes 25 helpful votes
“Very Nice Hilton Garden Inn”
4 of 5 stars Reviewed 15 November 2011

I choose this hotel for the great rate even though it was a little further out than I wanted to be from KC, MO but I'm glad I did. Very clean hotel with a real friendly staff.

Room Tip: No real views around here.
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bfchef about Hilton Garden Inn Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulsa, Oklahoma
Senior Contributor
46 reviews 46 reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
“A great location for access to downtown and more”
4 of 5 stars Reviewed 12 November 2011

The Hilton Garden Inn is located just across the river from downtown on the Kansas side. It was probably a 7 minute drive to the Sprint center and places such as the Rivermarket, the performing art center, and just a few minutes more to the Plaza.

We found the staff to be helpful and friendly and the room was comfortable and clean. We enjoyed the complimentary cookies at the front desk. The hot tub and pool were a welcome place to relax although the hot tub was a few degrees cooler than ideal and didn't have much bubbling.

Really our only complaint was that the (free) wireless access was really slow.

Overall I would recommend this as a good choice for someone wanting convenient access to the great activities Kansas City has to offer in and around the downtown area.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WNoren about Hilton Garden Inn Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arkansas
Top Contributor
96 reviews 96 reviews
Reviews in 38 cities Reviews in 38 cities
56 helpful votes 56 helpful votes
“Friendly staff - poor location for passing thru”
3 of 5 stars Reviewed 23 October 2011

This downtown location was a last minute choice due to construction traffic. Using the 800 Hilton number I made the reservation not realizing it was downtown and 10 miles away from the freeway I was traveling on. Upon arrival at dusk I quickly realized this was in an area of downtown where it seemed unsafe at night. Parking was in a deck behind the hotel where carts for hauling luggage were not available - these were inside the hotel across the deck - the deck was not well lit and frequent traffic. I was concerned about my vehicle and it's security during my stay. The staff were friendly at check in. The restaurant staff were hurried and not attentive - the food was very bad- to the point of being inedible ( quesadillas) - Later in the evening around midnight the room next door to mine became a party place on Friday night - I must say security was prompt and tried to deal with the situation - however it became apparent this guest was here to party and nothing was going to change- I requested a room and floor change and my request granted with no problem. This event was not the hotel's fault and I believe they did everything within their power to correct the situation. I cannot recommend this hotel unless you have specific business within downtown Kansas City.

  • Stayed October 2011, travelled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask keylon about Hilton Garden Inn Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Dakota
1 review
1 helpful vote 1 helpful vote
“Hotel stay”
3 of 5 stars Reviewed 11 October 2011
1
person found this review helpful

We just stayed at this hotel this past weekend. Nothing to write home about. We ended up with a handicap room (hope nobody needed it)...dont know why they put us there as I made reservations 5 months in advance. There was fesus on the shower chair, blood dried and dripped down the wall by the toilet paper holder and our sheets had black Ink stains on them. You had to hold the handle down on the toilet to get it to flush too. The sheets smelled fresh but were stained. We stayed in room 503 and two doors down from us they must have had a situation as it looked like someone had to remove the whole door frame with FORCE and was hanging in the hole!?!? We asked for directions at the front desk and were given bogus directions numerous times. The breakfast was okay in the mornings but there coffee is Awful and I love my coffee. We stayed two nights but would have changed to another hotel had we felt we could have found someplace to stay as Nascar race was in town.

  • Stayed October 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Harbie69 about Hilton Garden Inn Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC
Top Contributor
54 reviews 54 reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
“Average property”
3 of 5 stars Reviewed 2 October 2011

This hotel was in Kansas City KS which is trying to come back to life, so don't expect much in the way of local or nearby selections. That said however the rooms and hotel in general were standard Hilton. Nothing over the top but clean quiet rooms.

  • Stayed February 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask mbsef2000 about Hilton Garden Inn Kansas City
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Additional Information about Hilton Garden Inn Kansas City

  • Hilton Kansas City
  • Kansas City Hilton
Address: 520 Minnesota Avenue, Kansas City, KS 66101
Price range (per night):* 105 AUD - 146 AUD

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