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GuestHouse Inn & Conference Center: Traveller Reviews

2.0 of 5
2700 West 18th Avenue, Emporia, KS 66801
Hotel amenities
GuestHouse Inn & Conference Center
Ranked #7 of 13 hotels in Emporia
3.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    3
    7
    4
    2
    4
Date Rating
Chicago
1 review
1 helpful vote 1 helpful vote
“Great stay, Very Helpful Staff”
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

I pulled over due to the bad weather in Emporia,Kansas. I found this hotel right off the freeway. I was welcomed by some of the nicest people working there. They were very courteous and helpful. I got some food at the resteraunt. The food was great. I went up to the room and was suprised about how nice and clean the room was. My experience was excellent.

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  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask John81_12 about GuestHouse Inn & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fallon, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Well worth the stay”
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Very nice management & staff, friendly and clean facilities.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Greg_Bynum about GuestHouse Inn & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Contributor
25 reviews 25 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Dont do it!”
2 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

Relatively clean but very worn. Restaurant decided to close 2 hours early and didnt want to serve dinner. Indoor pool was not heated and there were feces in the pool. Jacuzzi was warm but makes one wonder what was in the water. Very disappointing after driving for 10 hours with 3 children. Had to go to Applebees to eat. Motel 6 would have been better, seriously!

  • Stayed December 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask ATCTrixie about GuestHouse Inn & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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1 review
“Stay somewhere else!”
1 of 5 stars Reviewed 16 May 2011

I would never stay here again or recommend it to anyone! Let me first say that I am in no way a hotel snob. I have stayed in very nice hotels to totally outdated ones. I am really only looking for good service and a clean room.

We took our kids (14, 4 and 10 months) down to the pool only to find there were no towels. No biggie. Hubby and I walked to the front desk to let them know and ask for towels. The man at the desk handed us 2. Since there are 5 of us I asked him for 3 more. He said that he could not do that. Needless to say, I was not happy and kept insisting on 3 more. He kept refusing. Now, every hotel I have ever been in offers towels to the guests. During that conversation he stated that there was no housekeeping staff there and he could not give me towels. How are we supposed to swim if there are no towels? He finally gave in and gave me the additional 3 towels but only after us asking for our money back so we could go to a different hotel. Once we did get to the pool, it was terribly cold...so cold that our 4 year old boy did not want to get in. The hot tub was also out of order and had been for some time. Dissapointment for our kids and us.

The room was a bit outdated but no big deal for us. All I need is clean. Clean it was not. There were hairs (7-8) in the bathtub that were not ours. The towel bar was missing but the rusty hangars for it were still sticking out of the wall. There was a coffee maker but they only had one package of creamer/sugar. The ironing board was broken and could not be used. The iron itself had red gunk stuck to it. Good thing I packed my own. Much of the metal surfaces were rusty and old.

Overall the service was terrible and the room was unclean. I would have changed hotels but could not find another since the college's graduation was that weekend. I can't believe that TripAdvisor would have this listed as #4. Please stay somewhere else!

  • Stayed May 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask melanieandkeeley01 about GuestHouse Inn & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca Sales and Catering Manager, Director of Sales at GuestHouse Inn & Conference Center, responded to this review
9 December 2011
Hello,

I am so sorry to hear that you had an unpleasant stay with us. We do appreciate your feedback, however, as we have just been put under a new management company and are making some big changes. We hope that in the future you will consider giving us another chance, I know we would wow you!

Sincerely,
Rebecca Shaffer
Sales and Catering Manager
Guesthouse Inn & Conference Center Emporia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Myers Beach, Florida
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Miserable waste of money!!”
1 of 5 stars Reviewed 10 May 2011

The rooms are inadequate, the staff is incredibly unhelpful, housekeeping shows up about 3pm causing someone that has been at work since 5am to come back to a dirty room then deal with someone in your space when you are trying to unwind, clean up for dinner etc. It was very loud, very hard to get actual sleep and the internet had a very poor connection. The title says the rest.

  • Stayed May 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask gnbmum about GuestHouse Inn & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca Sales and Catering Manager, Director of Sales at GuestHouse Inn & Conference Center, responded to this review
9 December 2011
Hello,

I would like to thank you for your review and apologize for your negative experience. We are now under new management and are taking things in a new direction. I hope you will give us a second chance in the future; we would love to have you!

Sincerely,
Rebecca Shaffer
Sales and Catering Manager
Guesthouse Inn & Conference Center Emporia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about GuestHouse Inn & Conference Center

  • Travelodge Emporia
  • Travel Lodge Emporia
  • Emporia Travel Lodge
  • Emporia Travelodge
Address: 2700 West 18th Avenue, Emporia, KS 66801
Price range (per night):* 68 AUD - 81 AUD

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