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GuestHouse Inn & Conference Center: Traveller Reviews

2.0 of 5
2700 West 18th Avenue, Emporia, KS 66801
Hotel amenities
GuestHouse Inn & Conference Center
Ranked #7 of 13 hotels in Emporia
3.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    3
    7
    4
    2
    4
Date Rating
Senior Contributor
25 reviews 25 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Dont do it!”
2 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

Relatively clean but very worn. Restaurant decided to close 2 hours early and didnt want to serve dinner. Indoor pool was not heated and there were feces in the pool. Jacuzzi was warm but makes one wonder what was in the water. Very disappointing after driving for 10 hours with 3 children. Had to go to Applebees to eat. Motel 6 would have been better, seriously!

  • Stayed December 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ATCTrixie about GuestHouse Inn & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haven, Kansas
1 review
“Stay somewhere else!”
1 of 5 stars Reviewed 16 May 2011

I would never stay here again or recommend it to anyone! Let me first say that I am in no way a hotel snob. I have stayed in very nice hotels to totally outdated ones. I am really only looking for good service and a clean room.

We took our kids (14, 4 and 10 months) down to the pool only to find there were no towels. No biggie. Hubby and I walked to the front desk to let them know and ask for towels. The man at the desk handed us 2. Since there are 5 of us I asked him for 3 more. He said that he could not do that. Needless to say, I was not happy and kept insisting on 3 more. He kept refusing. Now, every hotel I have ever been in offers towels to the guests. During that conversation he stated that there was no housekeeping staff there and he could not give me towels. How are we supposed to swim if there are no towels? He finally gave in and gave me the additional 3 towels but only after us asking for our money back so we could go to a different hotel. Once we did get to the pool, it was terribly cold...so cold that our 4 year old boy did not want to get in. The hot tub was also out of order and had been for some time. Dissapointment for our kids and us.

The room was a bit outdated but no big deal for us. All I need is clean. Clean it was not. There were hairs (7-8) in the bathtub that were not ours. The towel bar was missing but the rusty hangars for it were still sticking out of the wall. There was a coffee maker but they only had one package of creamer/sugar. The ironing board was broken and could not be used. The iron itself had red gunk stuck to it. Good thing I packed my own. Much of the metal surfaces were rusty and old.

Overall the service was terrible and the room was unclean. I would have changed hotels but could not find another since the college's graduation was that weekend. I can't believe that TripAdvisor would have this listed as #4. Please stay somewhere else!

  • Stayed May 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask melanieandkeeley01 about GuestHouse Inn & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca Sales and Catering Manager, Director of Sales at GuestHouse Inn & Conference Center, responded to this review
9 December 2011
Hello,

I am so sorry to hear that you had an unpleasant stay with us. We do appreciate your feedback, however, as we have just been put under a new management company and are making some big changes. We hope that in the future you will consider giving us another chance, I know we would wow you!

Sincerely,
Rebecca Shaffer
Sales and Catering Manager
Guesthouse Inn & Conference Center Emporia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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“Miserable waste of money!!”
1 of 5 stars Reviewed 10 May 2011

The rooms are inadequate, the staff is incredibly unhelpful, housekeeping shows up about 3pm causing someone that has been at work since 5am to come back to a dirty room then deal with someone in your space when you are trying to unwind, clean up for dinner etc. It was very loud, very hard to get actual sleep and the internet had a very poor connection. The title says the rest.

  • Stayed May 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask gnbmum about GuestHouse Inn & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca Sales and Catering Manager, Director of Sales at GuestHouse Inn & Conference Center, responded to this review
9 December 2011
Hello,

I would like to thank you for your review and apologize for your negative experience. We are now under new management and are taking things in a new direction. I hope you will give us a second chance in the future; we would love to have you!

Sincerely,
Rebecca Shaffer
Sales and Catering Manager
Guesthouse Inn & Conference Center Emporia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
Top Contributor
123 reviews 123 reviews
Reviews in 79 cities Reviews in 79 cities
65 helpful votes 65 helpful votes
“Some area's of this motel are showing there age, this room is not.”
3 of 5 stars Reviewed 27 March 2011
1
person found this review helpful

I’ve stayed at this place a number of times before. Tonight it’s because I’m coming in on and leaving on the toll road and this is one of the closest motels. I’ve been making it a point to ask at all motels to be close to the WiFi. So for the first time since I’ve started staying here I got a room that faces the pool / indoors. All other rooms I’ve been in have opened to the outside.

This room looks like a suite and has been well kept up. My last review commented that this motel is showing it’s age. The motel is, this room is not. It seems larger than the others and has doors that could open in to both adjacent rooms. I don’t think I have ever seen that before, anywhere.

The door to the sink area is double glass doors, when another door that goes into the toilet / shower area. Everything is clean, room is warm and quiet. It’s all I need. I’ve also posted pictures.

  • Stayed March 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 3 more reviews by Jim-OnTheWayHome for Emporia
Ask Jim-OnTheWayHome about GuestHouse Inn & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca Sales and Catering Manager, Director of Sales at GuestHouse Inn & Conference Center, responded to this review
9 December 2011
Hello,

Thank you so much for taking the time to review our hotel. We appreciate the positive comments and would like you to know that we are under new management. We hope to see you again soon!

Sincerely,
Rebecca Shaffer
Sales and Catering Manager
Guesthouse Inn & Conference Center Emporia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Crosse, WI
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“I would recommend this to anyone!”
5 of 5 stars Reviewed 18 December 2010

I could not find the place when I drove into town about midnight. I called the front desk, and a gentleman answered right away and I got good directions. Very helpful and friendly night desk clerk. The place is well maintained and the room was nice and clean. I was near the pool area. The only disappointment was that the hot tub was out of service. I went to breakfast and it was good. Bacon, egg, pancake and coffee. Simple and delicious, for about $5.

  • Stayed December 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ColdFrogSoup about GuestHouse Inn & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca Sales and Catering Manager, Director of Sales at GuestHouse Inn & Conference Center, responded to this review
9 December 2011
Hello,

Thank you so much for your review. We hope you will come back and see us again soon! We are under new management and cannot wait to show you what we have in store.

Sincerely,
Rebecca Shaffer
Sales and Catering Manager
Guesthouse Inn & Conference Center Emporia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about GuestHouse Inn & Conference Center

  • Travelodge Emporia
  • Travel Lodge Emporia
  • Emporia Travel Lodge
  • Emporia Travelodge
Address: 2700 West 18th Avenue, Emporia, KS 66801
Price range (per night):* 68 AUD - 81 AUD

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