Called Motel 6 Des Moines North location for a reservation on the 1st floor, nonsmoking and dog friendly. Was told this reservation would be no problem as long as we reserved the room with a credit card. Gave the person a credit card. Arrived and found out our room reservation was for the second floor. My husband is recovering from ankle surgery and cannot climb stairs well. Talked to the person behind the front desk and was told that a smoking room on the first floor was available. Asked about our original agreement and was told to take the smoking room on the first floor or leave immediately. If we didn't she would call the police. Won't mind so much if we didn't prepay. Isn't what Motel 6 did called bait and switch and isn't that illegal?

This was the friendliest staff I've experienced in a long time - very welcoming. Easy check-in and checkout. We have a large, well mannered dog and the pet friendly aspect is true to the advertising. It is very basic and very clean - perfect for us! I wouldn't have minded a clock in the room. Wi-fi was a small ($2.99) price.

We stay at this location all the time when we are in the Des Moines, IA area. The hotel staff is super friendly and the hotel is CLEAN. Sometimes people think of Motel 6 as a less than budget place that is shady but this location has indoor room entrances, the rooms are very clean and comfortable and the staff they have had for the last 5 years has served us well. ONLY compliant would be the noise from the Interstate side of the motel because the windows seem a little inefficient for noise. It isn't that bad that we wouldn't stay there though if we end up with a room facing the Interstate.

My extended family booked several rooms here for one night while visiting other family in the area. We're used to staying at Super 8s when we do family travel, so we're not choosy, but the Motel 6 was a downgrade. We all agreed we won't go back and will "spring" for the Super 8 next time.

The rooms are very small and basic but overall in good condition. I wasn't entirely impressed with the cleanliness: I found hair on the blanket and in the sink, and what appeared to be a pubic hair front and center on the bath mat. Things were a little grimy around the corners.

Service was friendly and checkin was smooth. However, you have to check out hair dryers (and other items) at the front desk. When my relative went to get a hair dryer, she was told there was only one for the entire hotel and it was unavailable! The room was also lacking other amenties that I consider really basic: shampoo (I'm sure it's at the front desk upon request), an alarm clock, etc. There are only about 13 TV channels. You can hear freeway noise, but that's to be expected

Because we were just looking for a place to sleep, I would have overlooked all of the above had the bed not been so danged uncomfortable. It was small (one double bed in a room?) and really, really firm and unpadded. It was like sleeping on top of just a box spring. My husband and I tossed and turned all night. The next morning almost all of our traveling group was sore and tired.

The Super 8 is only $20 more and includes breakfast. It's worth the extra cost for a decent night's sleep! This was our first and last stay at a Motel 6.