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Super 8 Urbandale: Traveller Reviews

2.0 of 5
5900 Sutton Drive, Urbandale, IA 50322 (Formerly Comfort Inn)
Hotel amenities
Super 8 Urbandale
Ranked #7 of 10 hotels in Urbandale
2.5 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    0
    3
    2
    4
    3
Date Rating
Iowa City, Iowa
1 review
“Filthiest and rudest ever”
1 of 5 stars Reviewed 19 July 2011

The room reeked of mold and activated my allergies. We turned on the ventilation unit and out came a huge cloud of dust and dirt and smell, which we breathed in, because we were bending over the vent unit. The carpets were stained in the room and in the hall. The toilet paper roll was soaked in an unidentified brown liquid. When we checked in and out, the man at the desk was rude, would not answer our questions, and would not cooperate with us when we commented on the filthy condition of the room. Both during checking and checkout, he kept smacking the computer monitor because it was slow. The breakfast had only stale grain items, no fruit or yogurt or anything fresh. All the cereals were sugar-coated and therefore inedible. While we were eating, the man from the desk went around spraying a caustic cleaner on the tables, which stung our eyes and nostrils. I got a sinus infection from staying there. I chose Super 8 because the one in Dodgeville Wisconsin is very clean and pleasant. But I made a terrible mistake, and will never chose a Super 8 other than Dodgeville again.

  • Stayed June 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask IowaTraveler37 about Super 8 Urbandale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines
1 review
“"not sure!"”
2 of 5 stars Reviewed 14 June 2011

First off I don't usually complain. but when I made the reservation I asked if there was anyway way when we came in town, early that morning, if we could get our room early just so we could put our things in the room, so we would not have to carry them with us as we see the sites. The lady on the phone said, she wasn't sure that maybe we could at 12, but didn't think so before then. I also ask for a room on the ground floor. I would have to call that day. So that morning around noon I called, and a man answered, and said, without hesitation, No, check-in is at 2. which was ok it just would have helped out. Then when we checked it at 2:30, and we didn't get the ground floor. Why? We were there early! It didn't seem like it was full. Then the ice machine was broke on the top floor, and our bed felt broke as we sat on the edge of the bed. I was nice to have a microwave and refrigerator in the room though. Other wise it was a nice stay.

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask aparker3 about Super 8 Urbandale
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Mountain Iron, Minnesota
1 review
“Thrilled and amazed!”
4 of 5 stars Reviewed 10 May 2011

This Super 8 blew us away! We were driving through and knew it would be late getting in, early to leave. Just wanted a very clean, comfortable room with a working TV and plumbing. Facility is older but looked and smelled very clean. King size bed, sheets, comforter, pillows, all very comfy. A refrig, microwave, coffee maker; all great! Thrilled with the price. Just did not want to spend $100+ when we just needed a few hours of rest. Great coffee and continental breakfast in the morning and we were off. No time to use the pool!

  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask meandbobby about Super 8 Urbandale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MN
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“Disappointed”
2 of 5 stars Reviewed 24 September 2010

This hotel was choosen by the group we were traveling with. I was very disappointed. The cost of the room was high compared with the quality of the hotel. It is old and in need of some major updating. The room had a damp basement like feel and nothing we did with the air system seemed to help.

Stayed July 2010
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Ask MNTravelBuddy about Super 8 Urbandale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stillwater, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Professional staff”
4 of 5 stars Reviewed 5 July 2010

Due to a power failure, we were unable to stay at this hotel.

The staff was very professional; they cancelled the reservation and helped us find another place to stay

Stayed June 2010, travelled with family
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Ask RoadWarrior8907 about Super 8 Urbandale
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Additional Information about Super 8 Urbandale

  • Super Eight Urbandale
  • Urbandale Super Eight
  • Urbandale Super 8
Address: 5900 Sutton Drive, Urbandale, IA 50322 (Formerly Comfort Inn)
Price range (per night):* 59 AUD - 80 AUD

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