Lobby smelled of smoke. Room was tired. Very roomy, though. We got it for free, so we shouldn't complain, but I probably wouldn't pay to stay. The breakfast had only apples for me as I can't eat wheat. Nice staff. Frig and microwave and sofa in king-bed room. It was quiet that night.

This is a relative new property that typically has low occupance except for when events are taking place at the Iowa State Fairgrounds which is across the street. The neighborhood is very blue collar but I always feel safe and comfortable. This is my hotel of choice in Des Moines. It is a really nice home away from home. the rooms are clean and well maintained. The desk staff is very friendly.

Have stayed here before with better results. The location is prime, right outside the fairgrounds.

So here goes...
We checked in and dropped our luggage, went over to the show and then dinner so we were back about 9 PM. First thing, the toilet stops up and right next to the toilet is a plunger (1st clue) and we went to work. We called down to the desk after fifteen or twenty minutes of unsuccessful plunging and were told that he was alone and could not leave the desk. No problem I said, we could just switch rooms to which he replied, "Sorry all sold out!". I asked what we were supposed to do and he replied that we would have to wait until morning!

Next morning, I went down to check out and was told the manager would not be in for another couple of hours. I then checked the computer in the lobby and found my account had 3 charges totaling $580 and change for one $90 night. Needless to say I was very upset and decided to go to breakfast and come back to see the manager.

The manager was sorry for the inconvenience, comped the room and got the pending charges removed temporarily from my account. Unfortunately, while we were on the road two days later two of those charges popped back up on my account. I called the hotel and was told the manager would call back, he did not. I called my bank and they were successful in removing them once and for all.

The erroneous charges came about because my original reservation (made six weeks in advance) was for the week. I had called to amend my original reservation to just one night the weekend before and they did not make the change. So when we arrived the second night of the original reservation we were charged for that and two more single night charges (can't explain these).

Love Iowa and the fairgrounds. The Econo Lodge is convenient for that.

We only stayed 2 nights, but our room was never cleaned, even though we were gone from 8AM - 3:30PM, then told that housekeeping was gone for the day. The girl at the front desk handed us clean towels. The next morning we discovered "something" dried on the foot of the bottom sheet. When we asked to speak to the mgr, we were told that the mgr wasn't even on the schedule and they had no idea when/IF the mgr would be there. They wrote down our complaints, and we asked for a written reply (since we checked out), but we never heard a word from them. I'll never stay in a hotel again without first doing a thorough inspection of the sheets, etc!!! And we'll never stay here again!