My son and I stayed here in July 2011, on our way to see family in Michigan. We picked this Hotel for the pool, and were expecting to have a nice little stay there. The night we got there, we went swimming. There was a jagged piece of PVC pipe sticking out in the round section of the pool, and my son cut his foot on it pretty badly. Took off several layers of skin, bled real bad and he was unable to swim anymore because of it. The chlorine really stings and open wound. We went to the main desk for help and were given some band aids to dress it. In the morning, I went to discuss it with the manager, but she was extremely rude and condescending, and tried to blame it on my son. Without even looking at the injury or the piece that cut him, she assumed he had been pushing off the light and therefore blamed him for his injury. He was NOT pushing off the light. Pushed off the wall, where this pipe was sticking out. He didn’t know there was a pipe there, and that it had a really sharp/jagged edge. I've called a few times, expecting some kind of apology or compensation, like a courteous free night's stay, but have heard absolutely nothing from the management at all. A couple of the employees were really nice, and I emailed pictures to them of the injury. They said they would talk to the owner about the manager's rudeness and the injury and that we should hear back soon, but 5 months later, we still haven't heard a word from them. The room was decent, but this incredibly rude management is unacceptable. I will never go back there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC