We stayed here twice, once for IU Freshmen Orientation and again the night before move-in. The first time we had a room on the 2nd floor which was comfortable and clean. You do have to cart your luggage up an indoor staircase, but other than that we were happy with the accomodations and relieved since we would be coming back in a couple of months. Our second stay did not go as well. We were booked for 2 days in a first floor room that smelled when we opened the door. We were told the hotel was full, so no other rooms were available. The staff did not offer to spray or otherwise deal with the smell. It took hours with an open window and fan running to lessen the odor. Early the next morning my husband approached the front desk again about switching rooms, since people were checking out. We were told again that no switch was possible. The front desk clerk stated that their "regular" customers request particular rooms in advance(gee wonder why). Looks like we won't be coming back, ever.
- Martinsville Best Western
- Best Western Martinsville
