Christmas, 2009. We called to confirm our room, a day in advance. When we arrived, we were told the guests, that were in the room, the day before, had checked out, and there were no housekeeping on duty to clean the room. They did give us two adjoining rooms. Having arrived at a very late hour,(because of filght delays) we were sleeping in. We were awakened at 11:am, and told our room was ready. Arriving at the room, we find most of the lights, not working. (We had an extened stay suite, 2 rooms) Called the deck, and were told, no housekeeping on duty, again. (Christmas 2009) My dad called Corporate HQ, and told them about the problems. When someone came to fix the lighting, we have pictures of them, they were two women, one was drunk, and the other was barefoot, and in her sleepware. The next morning, the lamp didn't work, and the light bulb over the sink, exploded. They brought another lamp, and replaced the bulb. We went to the pool, (6 of us, and only 3 towels.) Call the desk, and were told, we needed to come to the front desk for towels, as there were no housekeeping on duty. We thought we were the guest, not the housekeeping? Next to the last day of our stay, there was no hot water, for morning showers! Went to the front desk, and the manager was on duty. Explained what we had gone through, and she told us if we wanted to check out, we would not be charged for the rooms. We left a day early, This was our Christmas "GRINCH" of 2009. Mybe free rooms, made it better, however, this Motel needs someting they don't have now. Better Management! "Never AGAIN" Stay here at your own risk!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC