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BEST WESTERN Signature Inn Kokomo: Traveller Reviews

4021 South La Fountain Street, Kokomo, IN 46902
Hotel amenities
BEST WESTERN Signature Inn Kokomo
Ranked #8 of 10 hotels in Kokomo
3.0 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    3
    3
    1
    1
    9
Date Rating
1 review
1 helpful vote 1 helpful vote
“NEVER AGAIN.”
1 of 5 stars Reviewed 27 September 2011
1
person found this review helpful

I moved to Kokomo recently but needed somewhere to stay for a week until my apartment was ready. I called around & this place was the most reasonable & they had microwaves/mini-fridge in there (eating out for a week...no thanks). I decided to stay here. I was told by a southern lady (w/ long brown hair & brown eyes) & the owner (a sesarean (sp?) man) that the pool was closed because it was getting worked on & they were building a waterslide & waterfall & all of that. The place looked clean & nice upon entering.

However, once I got into my room, I noticed how disgusting it was. I pulled the covers back so my 2 yr old daughter could takr a nap. The sheets stunk. There were boogers & God only knows what else was on that sheet. I went straight to the office (phone didnt work) & complained. After about an hour, the southern lady came to change my sheets. There werent any queen size sheets clean so she had to use king size.

As she was making the bed, I asked if they were hiring for housekeepers (just to see what she would say) & she had told me he pays $3 per room under the table. I was shocked she said that, so he is running his business illegally. Tgat explains it.

The next day, my daughter & i were scoping out the place. I wanted to see the "new construction" that was being held to the pool. Imagine my disappointment when I see a sign covering the pool door notifying customers that the pool was shut down by the HEALTH DEPARTMENT. Surprise, surprise.

There was an old moldy washcloth hidden in the shower curtain. The floors/carpet was so disgusting, the sheets/covers stunk, etc... not to mention, the entire time I was there, I never recieved room service or housekeeping. I went to the office & asked for trash bags, towels, wash cloths, etc. I vacuumed my own room. I scrubbed my own bath tub.

I recieved a phone call at 7 am the morning I was suppose to check out from the owner demanding I pay for another night or that I needed to check out. Mind you, this was at 7 am!!!!

I was so glad when I could leave & move into my newly renovated apartment.

  • Stayed September 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
1 review
1 helpful vote 1 helpful vote
“Stay away”
1 of 5 stars Reviewed 21 April 2011
1
person found this review helpful

The room was filthy. The toilet tank had excrement on it. The shower curtian had snot on it. The bed sheets had cigarette burns in them. The room was dusty. The swimming pool was closed by order of the Howard County Health Department.

  • Stayed April 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Travellers are raving about these Kokomo hotels

Courtyard Marriott
4 of 5 stars
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4.5 of 5 stars
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La Crosse, Wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“much better than previous reviews”
5 of 5 stars Reviewed 1 March 2011

I stopped at what is now the Garden Inn because of the advertised low rates expecting a dive . I was VERY pleasantly suprised by a spacoius, clean room featuring a large work area, microwave, fridge & counter space and even a recliner . I travel alot using motels/hotels 30 or more times/year. This is the nicest place I have ever stayed priced under $100.

  • Stayed March 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask travelerCOTAPTA about BEST WESTERN Signature Inn Kokomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arizona
1 review
“Major Changes”
5 of 5 stars Reviewed 18 April 2010

Completely new staff!! The new Asst Mgr, Cindee, is making some major changes. The hotel has a completely different staff, Sam and Jon, and they are professional, courteous, and extremely polite. The rates are the lowest in town and the jacuzzi room is well worth the $130.00! The new staff is doing alot to clean up the hotel and their reputation. Great job people!!
The rooms are cozy and spacious. The complimentary breakfast is good and the choices are many. This hotel is definately improving.

  • Stayed April 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lovelyazgirl about BEST WESTERN Signature Inn Kokomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
1 review
“Beware! Never again! Signature INN, Kokomo, Indiana”
1 of 5 stars Reviewed 6 January 2010

Christmas, 2009. We called to confirm our room, a day in advance. When we arrived, we were told the guests, that were in the room, the day before, had checked out, and there were no housekeeping on duty to clean the room. They did give us two adjoining rooms. Having arrived at a very late hour,(because of filght delays) we were sleeping in. We were awakened at 11:am, and told our room was ready. Arriving at the room, we find most of the lights, not working. (We had an extened stay suite, 2 rooms) Called the deck, and were told, no housekeeping on duty, again. (Christmas 2009) My dad called Corporate HQ, and told them about the problems. When someone came to fix the lighting, we have pictures of them, they were two women, one was drunk, and the other was barefoot, and in her sleepware. The next morning, the lamp didn't work, and the light bulb over the sink, exploded. They brought another lamp, and replaced the bulb. We went to the pool, (6 of us, and only 3 towels.) Call the desk, and were told, we needed to come to the front desk for towels, as there were no housekeeping on duty. We thought we were the guest, not the housekeeping? Next to the last day of our stay, there was no hot water, for morning showers! Went to the front desk, and the manager was on duty. Explained what we had gone through, and she told us if we wanted to check out, we would not be charged for the rooms. We left a day early, This was our Christmas "GRINCH" of 2009. Mybe free rooms, made it better, however, this Motel needs someting they don't have now. Better Management! "Never AGAIN" Stay here at your own risk!

  • Stayed December 2009, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about BEST WESTERN Signature Inn Kokomo

  • Signature Inn Kokomo
  • Best Western Kokomo
  • Kokomo Best Western
  • Kokomo Signature Inn
Address: 4021 South La Fountain Street, Kokomo, IN 46902
Price range (per night):* 61 AUD - 71 AUD

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