Checking person is very friendly. The hallways were bright and attractive. The room was large, clean, wirh wll designed furniture, clean carpet and a super comfortable bed. There were plenty of spare outlets for ipods, laptops and cell phone charging. The bathroom was also quite nice. The elevators were always fast.
Overall, nice place to stay.

When we arrived it was late. There was one staff person on duty. She was nice. I asked for a pack 'n play for my son and she delivered it. When I got to the room, it was double beds. I asked if we could switch to a king since that's what I booked. We were told no kings available they were full. ONLY two cars were in the parking lot. Very disappointed. When I opened the pack 'n play it had dried up food and was very dirty. I tried my best to sanitize it. Breakfast was ok, not much selection. It was near the fashion mall which was nice. For the price we paid, it was an ok hotel in a good area.

Got in late, 1st room had pubic hair and bed bugs in the sheets when first pulled back. Tried another room, even more bed bugs. Went to better/clean hotel in middle of the night. NASTY!!!

Great location, friendly service, beautiful indoor heated pool, rooms clean, comfortable, breakfast LQ standard, pet friendly and decent price. Because we travel with our pet, we have attained elite status which gives us bottled water and snack. They don't tell you it is only ONE bottle of water and ONE snack per room. So if you are an elite member, count on sharing a bottle of water.