I have stayed at other Residence Inns and I would consider this the worst. There was mildew on the back of the curtains. The breakfast was free, but mediocre.

We were there for one week and couldn't have been happier about our stay. The staff was cheerful eager to please. The breakfast was great every morning and the eve. snack was more than a snack and was good also. The bed was just right and our room was very quiet.

Not a "bad" Residence Inn,but just not close to anything.
And it's hard to find (and I know Indy well)
And it's easy to get lost going back to it at night.

The room was clean,the Internet worked (although NOT the wireless) and it was quiet

I had Rewards points and I used them for my stay,but if I had to PAY to stay,I would suggest either the Downtown or the NE Indy locations.
Both are near to restaurants and things to do.

This was my second stay at the Residence Inn Northwest Indianapolis. Much of my previous review is still applicable.

This hotel is good for business travelers who need to be in the area. It is located in an industrial area with few attractions nearby. The nearest grocery store is approximately 2 miles away. I would not recommend it for visitors who want to experience the culture of Indianapolis.

It provides a good value in the form of a free continental breakfast, large rooms, free evening appetizers, and decent amenities. The continental breakfast provided hot items like eggs and sausage, as well as an assortment of cereals, breads, yogurts, fruits, coffee, and juices. My room was located on the third floor, very large, clean, and quiet. I did not eat any of the evening appetizers. The pool was decent-sized. The gym had two treadmills, an elliptical, exercise bike, and crunch bench, but no disinfectant or cleaning supplies, which made me question the room's hygiene. There was a computer for internet access in the lobby, but the connection was very slow. WIFI was available

The service was hit or miss. For the most part, the employees were friendly and accommodating. However, one female in particular seemed more interested in fraternizing with the male maintenance employees than providing service to the customers or hotel. I also saw some of the maintenance employees browsing the internet from the lobby computer.

I would stay here again for the hotel's value and the Marriot rewards program. Don't expect a five-star experience, but at least you'll get your money's worth.