We have been staying at this Residence Inn every year (sometimes twice a year) since it opened in 2003. It has always been my favorite Residence Inn and our stays have always been good. That being said, this year it was different. We stayed in Sept for 6 nights and again in Oct for 3 nights. The Property is getting a little weathered and is in BAD need of a remodel. Furniture, carpet, wallpaper, drapery, appliances, it all needs replacing. Bed was still comfortable but the pillows were flat and completely worn out. We had different rooms for each visit and they both did have a strange odor. (Housekeeping seems to be overlooking a lot of things that should be addressed) On our first visit the evening meal and the breakfast buffet was a joke. There was a family staying there that emptied every dish and there was never anything left for anyone else.(They never missed a meal) ( One woman took 4 big cinnamon rolls and put them in her purse) (Another family member Filled a cereal bowl full of chicken tenders) I eat alot, but that seemed a little extreme- even to me. The quality of the breakfast on the second visit was very poor until Sunday morning. (Eggs were like they had sand & ocean water in them the first two mornings) We had to eat elsewhere.
This makes me SAD to write a bad review because this property used to be top notch. Not sure if we will stay here again until it is remodeled.

I cannot say enough nice things about this hotel. The rooms are large and well-equipped. The buffet, even in the last hour of service was full of good, fresh, hot, food as well as a large selection of fresh fruit. It's location is very, very safe (I traveled with two young children and was alone most of the time with them.) The bed was comfortable and had good pillows. The sofa bed didn't look super comfortable, but my kids had no complaints! I will absolutely stay here again!!

I wouldn't be terrifically interested in spending a week here but I just spent 2 nights on business and the place was fine. Room was clean and it was quiet. My only complaint was that I was on a bottom floor (by request) and it was cool at night and I wanted to open the windows but there was no screen and instead of opening only 6 inches or so for safety they opened all the way.. The area appears to be a little on the downswing with a couple closed down restaurants and if you want to go downtown, it's a 20 minute drive but it was close to where I needed to be. I would stay again.

Every year we stay here for the US Nationals in September - the past years have been great and that's why we come back. Well I must say - I was dissappointed this time around. First thing when we opened our room it smelled of smoke (I thought this was a non-smoking hotel???) Being a Non-smoker you can smell this a mile away. The first morning (we stayed 2 nights) the breakfast was good and plentiful. The 2nd morning everything ran out and the girl that was "suppose" to be replenishing was still cooking stuff in the back and she looked like she just crawled out of bed too. We decided to go to Bob Evans across the street that morning. Because of these 2 instances, we will not return here again.