We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Courtyard Indianapolis Downtown: Traveller Reviews

3.0 of 5
601 West Washington Street, Indianapolis, IN 46204
Hotel amenities
Special offer
Earn Rewards Points!
Courtyard Indianapolis Downtown
Ranked #15 of 183 hotels in Indianapolis
4.5 of 5 stars 32 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

32 reviews from our community

    Trip type
Traveller rating
    19
    11
    1
    1
    0
Date Rating
New York
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Your Average Courtyard”
3 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Stayed here during Super Bowl week. I found the mattress and pillows to be somewhat uncomfortable as opposed to some of the Hampton Inns I've stayed in. The hotel appears to be relatively new and the service was good. The small shampoos stocked in the room are a pain to open, they need to find an alternative. The parking was inconvenient and the attendants were okay, retrieving my car in a reasonable time period.

  • Stayed February 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask 3chorses about Courtyard Indianapolis Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincennes, IN
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Comfy stay, cool rooms”
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

My husband and I were there the weekend before the Super Bowl. This hotel was more than capable of handling the extra people...except for the parking, but they were happy to reimburse us for parking the government building. Our room was very clean and the bed was comfy too. We used the sky walk to travel to all of the downtown locations like the mall and restaurants. Overall great experience with very friendly staff.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ase10 about Courtyard Indianapolis Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this review
6 February 2012
We are very happy that you enjoyed your stay at the Courtyard by Marriott Downtown and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back

Delightfully
Nikki Thomas
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elkhart, Indiana
1 review
4 helpful votes 4 helpful votes
“Hotel had bed bugs!”
2 of 5 stars Reviewed 9 January 2012
4
people found this review helpful

I booked a room because I had to go to IU Medical Hopsital. The room was beautiful!!! We were in room 419. Very clean, and the ambiance was nice.
Unfortunately, during my stay, I was bitten by bed bugs all over my body. I caught one crawling across the top comforter and put it in a paper cup and put it in a paper cup and took it down the the front counter. The gal I talked to was very nice, but was very disappointed that I heard nothing from manager, no concern at all.
Very upset because the hotel is beautiful, the room was beautiful but had bugs.

Room Tip: Look under the mattress, on top of the comforter and aournd the bed for bugs!
See more room tips
  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask hippocollector about Courtyard Indianapolis Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this review
10 February 2012
I hope you will accept our sincere apologies if you feel you were not treated with the utmost respect during your recent stay. Our staff goes through intense training to ensure our guests not only have a hospitable stay but they are also trained to treat matters regarding possible bed bugs very seriously. I have checked with our entire team and there have been no complaints of bed bugs reported. Any reported complaints warrant an immediate call to a third party professional pest control company (EcoLab) to come to our property and complete a thorough inspection. I do apologize for any frustrations but can assure you that our hotel is free of bed bugs.

Please feel free to contact me at the Hotel if you have any questions or additional concerns

Thank you
Nikki Thomas
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very nice clean and new.”
4 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

Checkin was a breeze. The rooms were awesome and since you are near downtown everything is in walking distance. The only negative is you have to pay 20 a day for parking

  • Stayed November 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tercel12001 about Courtyard Indianapolis Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iowa City, Iowa
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Excellent stay, great downtown location”
5 of 5 stars Reviewed 5 December 2011
1
person found this review helpful

I booked a last minute stay for a sporting event at Lucas Oil Stadium. The hotel was full, but it didn't affect the excellent service we received. Check-in was efficient, staff was friendly and helpful the entire stay. Our room was clean and very quiet-this in spite of the fact that our room was near the elevator and a college marching band was staying on our floor.

I enjoy having the Courtyard Bistro in the lobby. They brew Starbucks coffee and you can grab a yogurt parfait & muffin to go, or order hot food to eat in. They serve complimentary cookies in the afternoon.

This location is perfect for downtown activities. You can walk to numerous restaurants, the convention center and sporting events. The convention center is accessible via skywalks.

Clean, quiet, great location and a top-notch staff! I'll stay here again the next time I'm in Indianapolis.

Room Tip: Upper floors have a nice view and the elevators are fast with minimal wait time.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mingo05 about Courtyard Indianapolis Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Courtyard Indianapolis Downtown also viewed

JW Marriott Indianapolis
4.5 of 5 stars 293 Reviews
Indianapolis, IN
Show Prices ABS:HotelCheckRates-d1762915?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
SpringHill Suites Indianapolis Downtown
4.5 of 5 stars 67 Reviews
Indianapolis, IN
Show Prices ABS:HotelCheckRates-d1479845?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Conrad Indianapolis
4.5 of 5 stars 261 Reviews
Indianapolis, IN
Show Prices ABS:HotelCheckRates-d576787?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 183 hotels in Indianapolis, ranked by popularity »

Been to Courtyard Indianapolis Downtown? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Courtyard Indianapolis Downtown

601 West Washington Street, Indianapolis, IN 46204
Price range (per night):* 144 AUD - 288 AUD

Owners: What's your side of the story?

If you own or manage Courtyard Indianapolis Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Courtyard Indianapolis Downtown
Show the lowest price for this hotel (from our partners)
Show Prices