We recently spent a weekend getaway with friends to the Embassy Suites North in Indianapolis. The hotel is very nice, the rooms are roomy and clean. The managers reception and breakfast are both free and wonderful. But we won't be going back anytime soon because it is chaos in the hallways and trying to get an elevator is trying. There was several groups of kids ranging from small to teenagers for some sports gatherings I imagine, and they were completely unsupervised and ran the hallways, from floor to floor, and played in the elevators at any given time of the day. I understand that the parents (or coaches) are the first to blame for not properly parenting or supervising these children, but the hotel has a responsibility to also supervise their facility and unruly guests asked to behave or leave, for the peace and safety of other guests staying there. While eating our breakfast the teens were several floors up throwing candy on top of the diners and when we complained directly to a staff member, he just laughed and did nothing.
Its a shame that such a nice hotel with great ammenities loses a guest, but this has happened. I would suggest another hotel unless you can stand the chaos, noise, long waits for the elevators, nearly being knocked down by running kids, and frustration. We came upon this issue last time and thought it was just bad timing to be staying there, but this trip the problem is even worse, so sadly, it will be our last stay there.

Embassy Suites Indianapolis North is a great place for travelers to stay and relax. Particularly for business folks it's most suitable in many ways...

I stayed at this hotel and was very impressed with the staff and service as a whole but have to single out the 5th floor housekeeper who found my cell phone and returned it to the front desk(nameunknown) as well as the cook Lassandra who was very friendly and professional. I was also amazed as how she was able to keep so many food orders straight without writing them down.

I decided we needed a quick getaway and choose this Embassy Suites. When we arrived it was quiet and we enjoyed a quiet swim. Later we discovered that there were a number of children there for a hockey tournament. While there were children playing in the halls unsupervised and playing in the elevators, you could tell that hotel security was keeping an eye on things. By bedtime we did not have any noise issues. Too bad the hotel staff had to play parent! Because the staff go out of the way to be helpful, I can see why this is a regular stop for some people.