We stayed here for 2 days while travelling through the area. There is a large nicely decorated lobby. A separate breakfast room – breakfast is over at 9:00 am so we missed it the first morning because we wanted to sleep in. The front desk staff was very helpful and attentive to our needs and requests. Our room has a small balcony (with 2 plastic chairs) and view of lake from the (2nd) floor. There are no elevators. The room was large but not well laid out – some areas unused and other areas crowded. 2 queen beds – one almost against wall and the other the sofa is right against it. When we moved the sofa over a few inches to get it away from the bed there was dust and garbage under the sofa. The cleaners need to move the furniture around a bit and get all the dust and debris.
The bathroom is large with a long counter – but with the counter inside the bathroom the coffee maker is now in the bathroom too (there was room for a counter outside to put the coffee maker on) Bathroom light and fan are on one switch. The toilet paper and Kleenex was very thin and disintegrated too easily. For $100.00 per night the quality of the toilet paper and kleenex is lacking. I suppose it is the hotels effort to be more environmentally "green" but come on, there are better "green" products than what you are providing. There is a microwave and large size micro fridge with a large separate freezer
The Wifi was easy to connect to but not very fast. There is a Flat screen TV mounted on wall
My biggest complaint over and above the quality of the kleenex and toilet paper is that we can hear the kids running and jumping and yelling and slamming the door in the room next to us. The hotel floor would vibrate as the kids ran up and down the hallway, unsupervised by their parents. This isn't necessarily the hotels fault, although a "no kids" policy would be something that would be embraced by most travelling seniors. I blame the parents more than I can blame the hotel, but it is very annoying when kids are bouncing off the walls next door.
There are many restaurants and stores close by.

Not wanting to camp in Indiana Dunes with 2 small kids, we chose to get a hotel and Best Western always seems to do the trick! Pricing was reasonable considering the amenities included. Very close to beaches, great little spot for a weekend getaway! Very happy with stay, friendly staff, clean rooms, great lakeside view!

I would like to say that though I will also add some cons I would stay here again. We are here now and it is extremely easy to get to off the highway, to the Dunes and you can pick almost any place you want to eat. The lady who checked us in was extremely kind, courteous and willing to give us directions to any place we need to go. She works day shift. The guy on the second shift was nice as well but not quite as chatty, which is fine...he served the purpose we needed him to.
Our room was spacious and pretty clean. The remote needed washed off which wasn't a big deal to me, I just did it. The tub bottom is a different color and does appear to have standing water but it is clean and that is much more important to me. However, i did stand there freaking out a min about having to stick my hand in what i thought was cold water.

I have a lake side room and the outside furniture does need wiped off, it is outside and I would expect that. The lake isn't green right now and there are several baby ducks, two swans and sea gulls that sit on the ground right outside our room. You can hear the train but the noise does not bother me, it isn't terribly loud.

The pool is cold. I do think it could be warmer but it is pretty large and is clean. There is a hot tub and sauna in here also. Remember to get your towels at the front desk before you walk in. They aren't big so you may want to get an extra or two.

The lobby is beautiful and there is a salon and spa as you walk in. I have not
utilized it so I cannot comment on it. The lobby, hallways and other areas appear newly renovated throughout and the photos someone else posted are not accurate of what it looks like now. The carpet it new, walls have new paint and nice decor. Other areas trimmed in oak.

I don't care for the smoking rooms though, not being a smoker. I can smell it in the hall on the way to my room. That grosses me out and they should be seperated better.

Breakfast is sufficient. We left full and the lady working is amazing and cheerful. It is nice to be greated by someone nice when you first wake up. =)

Again, overall it has been a great stay and I would definetly stay again with no reservations. Just wanted to add the cons as they are important to me when searching for somewhere to stay and so that hotel management can correct things that patrons don't care for.

The town itself seems safe and small. Walgreens, Hallmark and a ton of fast food places are very very close . Kmart, Jewel Osco, Wendy's and Applebees are over the interstate. No Walmart though. =(

Learned that it is $10 for out of state people to go in the state park but free to go in through Porter Beach which is close. Also learned that people hunt for old glass in the water and not shells here. It is weathered and flattened like rocks. It is very beautiful and not sharp at all. It is worth looking for.

We were quite pleasantly surprised, the room was spacious, in good condition and clean. We had a whirlpool suite, first floor with small patio next to lake. We enjoyed the geese and wildlife on the lake. For the area, this was a great value. We would definitely recommend.