We do work in the Wenona area 20-30 days out of the year and used to stay at this hotel 10-12 times a year, now we make the easy drive to either Streator or Oglesby because of the management at this hotel. We almost always use an online booking website so the boss can prepay for the room. On our last visit there was a mistake made on the booking date, the reservation was made for the previous night. When we tried to check in we were told there were no more reservations that night so there must be some mistake. The front desk staff then called the manager to see if there was anything she could do for us. The manager told us to call the online booking company (after she gave us a lecture about arriving on the correct night) to work out new arrangements so I did. The online booking company called the manager and the manager (after telling us to call the online booking company) told her and us there was nothing she could do. I called my boss and he had me call the online booking company back and make a new reservation for that night and when we tried to do that, the manager said she was out of regular rooms and all she had left was a suite even though the parking lot was empty and we had already been told there were no more reservations booked for that night.. We will not be back to this Unsuper 8!