We stayed here and the desk clerk was very friendly. The rooms were moderately clean. My friend used the restroom and the toilet broke LOL. But other than that it was a nice stay. The clerk came to our room and asked that we quite down and he was very nice about that and very respectful because we didnt know we were loud but the neighbors thought so. So other than that it was a nice stay and Champaign and Urbana is a nice city.

We were there for one night I was in town to visit my family. It does have a musty smell to it but i just opened my window to our room for awhile and it was fine .The main thing to me is how clean our room is no bed bugs i checked , no body hairs in shower it was clean. Its also nice having fridge in our room my kids loved the pool and breakfast they had cereal and milk and fruit it was fine! The owners were ok i did not experince any rudeness the american man on the phone when we booked our room was very nice and charming.. So for the price and indoor pool and clean room was good enough for us since we were only there just to sleep.

We stayed with several families for homecoming weekend and the Indian staff was very rude to the kids swimming in the pool. The smell of chlorine was so strong that it caused the people with asthma to have an attack so we propped open the door so the kids could breath and the adults watched them swim from the window in the lobby. One of the staff came and started yelling at the kids about propping open the door. I then went around and told him that the kids didn't do it the adults did he then threatened to call the police on me. I told him that there was not a sign stating that the door had to stay closed but that was fine. The american staff was very friendly and helpful.
The breakfast was horrible frozen donuts that were not fresh, the juice tasted funny.
Then there were stains on the bedsheets from what i do not know. And the linens all smelled funky. We will never stay there again.

When checking in at the Urbana Super 8, the clerk swiped and accepted our credit card. During the night we had a call from the desk clerk that made no sense to us regarding our card and we told him we would come to the desk in the a.m.

In the morning before we could do that, a desk clerk came to our room, unlocked our door and tried to come into the room -- something we found startling and invasive.

I went to the desk with the clerk, found that he said he could not read our card number. I then read the number to him FROM THE PAPER HE SAID HE COULD NOT READ! Supposedly that was fine.

Later, there was another big discussion with "Pops" who seemed to be managing the motel. They wanted to swipe our card again. Because we had been defrauded in the past by another hotel, we did not want to do that. We did not trust them. Their behavior seemed suspicious and threatening.

In the end, "Pops" said that we would not be charged for our room because of all the confusion and threats and inappropriate handling of this situation.

Today our credit card bill came. We were charged for that night. We did spend the night in the motel, so we will not contest that bill with our credit card company.

However, everyone should know that the management at the motel in Urbana is scary and intimidating to customers. We will certainly not return to that place. At any opportunity we will be sure others know of our bad experience. And, when we are traveling again and have a choice between Super 8 and other motels, we will not choose Super 8.