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DoubleTree by Hilton Hotel Chicago - Schaumburg: Traveller Reviews

3.0 of 5
800 National Parkway, Schaumburg, IL 60173 (Formerly Wyndham Garden Hotel)
Hotel amenities
DoubleTree by Hilton Hotel Chicago - Schaumburg
Ranked #20 of 25 hotels in Schaumburg
3.5 of 5 stars 106 Reviews
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106 reviews from our community

What travellers say about this hotel
  • Breakfast buffet(4)
  • Very nice(3)
  • Front desk staff(3)
Traveller rating
    15
    45
    28
    15
    3
Only show reviews for Family (12) | Couples (17) | Business (38)
Date Rating
Iowa
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“A little tired, but still a good value overall”
3 of 5 stars Reviewed 31 January 2012

I've stayed at this property about 5 or 6 times during the past few months. As the other reviews indicate, the property is a bit worn and uneven. Some things have been updated, while other parts are still in dire need of an update. But, the staff has been universally good and nice, check in/check out has been a breeze, and any requests I've had have been promptly met. The location is good...away from the major roads in Schaumburg allowing for a quiet night, yet still close to all amenities. The price also tends to be good, especially on the weekends. So, I'll keep coming, but I do hope further updating will happen in the near future.

  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nwh7928 about DoubleTree by Hilton Hotel Chicago - Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Bay, WI
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Nice Hotel For Shoppers!”
4 of 5 stars Reviewed 30 December 2011

I booked this hotel just for the night to have a place to stay while going on a bit of a shopping spree at the Woodfield Mall. This hotel is very close, about a 10 minute drive. Rooms are really nice, although their air conditioner is a wall unit, not central air. That was a bit disappointing as it is pretty loud if you aren't used to it. Bathroom was nicely appointed with ample counter space.

As a side note, I love their cookies, but please don't order them off the room service menu and pay $6.00 for 2 of them. The front desk is more than happy to give you another if you ask. I am quite certain I ate about 7 of them over my two days here.

Wanted to comment quickly about security at the hotel. This is in an extremely safe area! I mistakenly left my GPS in my car overnight, when I went out the next morning there was note from the local police department about leaving valuables in plain view. I don't know about your hometowns, but our police officers don't have the time (and probably wouldn't even if they did) to leave such a note.

  • Stayed August 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JessR_G_10 about DoubleTree by Hilton Hotel Chicago - Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington VT
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Pretty much the same as what you've read so far....”
3 of 5 stars Reviewed 12 December 2011

Pros:
People are super friendly and go out of their way to make things work for you.
Price is good.
It's better than sleeping outside or in some other hotels/motels for the price.
Breakfast buffet is good.
Close to a lot of restaurants and shopping if that's what you're there for.

Cons:
Really needs updating and is not worthy of the name Doubletree compared to some of the other Doubletree's that I have stayed at.
No Raisin Bran cereal?!?
Forced air heater units can be loud and wake you up at night.
See picture about mysterious substance on door. How does housekeeping not see and fix this?
I asked for a foam pillow and ended up with 9 pillows in my room. One day they were all over the bed and the next day... see picture below.
Pillows were not very good.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask VT_business_traveler about DoubleTree by Hilton Hotel Chicago - Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Top Contributor
54 reviews 54 reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
“Nice facility near suburban upscale mall”
4 of 5 stars Reviewed 31 October 2011

This is a typical business class hotel, but it is a nice one. With Hilton Honors membership, there was free internet and breakfast. The room was spacious, clean and well lighted. The hotel staff was far quicker than most to notice the preferences listed on my profile. The hotel has a large on-site restaurant and a small bar, both of which are open late and serve breakfast. There is a fitness room, though I was unable to use it. Parking is ample, though the lot on the left as you pull in is far more convenient than the others.

The room was quiet and comfortable, though the TV signal is analog even thought it's a digital set (ugh). The room HVAC was able to maintain a consistent and comfortable temp.

Although convenient to local shopping and restaurants, none are walk-able unless it's a nice day and you normally take long walks. Best to rent a car or drive your own since there is no public transportation. The hotel does operate a shuttle, though not to the airport.

Room Tip: Choice of room really shouldn't matter. It only has 5 floors, and the area is quite. On approac...
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  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 94Q45T about DoubleTree by Hilton Hotel Chicago - Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Needs updating”
2 of 5 stars Reviewed 20 October 2011

Booked five rooms for self and coworkers. We all wished we would have stayed at any one of the other hotels that are within a couple of blocks of this one. We had quite a bit of rain over the couple of days and one of our group who was staying on the top floor had dripping water on her bed the first night. She called down and switched rooms to a room two down from her room. The next night the other room dripped water even more. On the upside, the hotel manager was very nice and didn't charge her for the stay. He sincerely apologized to us and did say that they recently purchased the hotel and plann to do some major renovations. But for now, the hotel had an old sub par feeling to it. However the breakfast buffet was good with omelettes and other good things to choose from. The lounge bar is unimpreesively small with four stools and tucked way in the back of the hotel. I would not stay here again unless it is renovated.

Room Tip: Don't stay on top floor
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  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Boris072 about DoubleTree by Hilton Hotel Chicago - Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about DoubleTree by Hilton Hotel Chicago - Schaumburg

  • Doubletree Hotel Chicago Schaumburg
  • Doubletree Schaumburg
  • Schaumburg Doubletree
Address: 800 National Parkway, Schaumburg, IL 60173 (Formerly Wyndham Garden Hotel)
Price range (per night):* 78 AUD - 142 AUD

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