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Homewood Suites by Hilton Chicago Schaumburg: Traveller Reviews

3.0 of 5
815 East American Lane, Schaumburg, IL 60173
Hotel amenities
Homewood Suites by Hilton Chicago Schaumburg
Ranked #4 of 25 hotels in Schaumburg
4.5 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    31
    24
    4
    1
    1
Date Rating
Chicago, Il
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Impulsive Pleaser”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

This was an impulsive trip, it was made at the last minute. What a wonderful surprise as I entered the room. It was Quiet and Clean and most important Cozy. It was like your very own home. The hotel is in a great location. Great Breakfast and the most Courteous staff. I will return.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mrsbdp92 about Homewood Suites by Hilton Chicago Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason Kretch, Sales Associate at Homewood Suites by Hilton Chicago Schaumburg, responded to this review
17 April 2012
Dear Mrsbdp92,

I am very pleased to hear that your spur-of-the-moment trip was a successful one! I am happy that you felt at home, our hope at the Homewood Suites Schaumburg is to make everyone feel welcome!

We look forward to your return!

Kind Regards,
Meagan Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eagle, WI
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
21 helpful votes 21 helpful votes
“Quiet, clean and very much like your own apartment”
4 of 5 stars Reviewed 2 February 2012

I am checking out tomorrow morning after a 5 day stay on a business trip, but wanted to get my review out as time kind of slips by once you return from the trip!

I have stayed in other Homewood Suites and this was set up exactly the same. You have 4 apartment type rooms per building, access is outside but I preferred that rather than being confined to a long hallway. I was in room 143 which is closest to the lobby but barely ever heard anyone during my stay.

I've attached some pictures I took upon checkin, they are a bit dark as it was after 5. Overall great room setup, I like the fact that the living room veers off in an L shape and it's not one big long narrow room like at Embassy Suites for example. Like having the fridge, it is not a full size fridge (I would say 3/4, my 10 year old would have gotten a kick out of it), microwave, and sink. The two burner stove you can cook on but there is no oven so no making pizza. One thing I was suprised by is that the fridge did not have an ice maker, but there were ice trays and a pitcher so I just used that.

Value wise it's great, they serve hot breakfast every morning and Mon-Thurs have a manager's reception with dinner and beer or wine. I ended up working 2 of the nights here and really appreciated that they provided takeout containers so I could bring the food back and eat when I got the chance.

One minor note, the water is hard. Bring conditioner and plenty of it or you will be having a bad hair day.

Room Tip: I liked being close to the lobby, would not have liked being on an upper floor.
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask WhoaBaby about Homewood Suites by Hilton Chicago Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason Kretch, Sales Associate at Homewood Suites by Hilton Chicago Schaumburg, responded to this review
17 April 2012
Dear Whoa Baby,

I would like to thank you for staying with us, and hope that you will be coming back to us soon! I am pleased to hear you had a nice stay and we really appreciate the kind review!

Please let me know if there is anything I can do for you!

Kind Regards,
Meagan Bell
Sales Associate
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Sacramento, California, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“terrific location, good value”
4 of 5 stars Reviewed 28 January 2012

I decided to try this hotel after staying at a another Hilton property on numerous occassions that year. This hotel is in a great location with easy access to major traffic thoroughfares, businesses, shopping, etc... The 'suite' was clean and comfortable with a nicely appointed kitchette - microwave, dishwasher, 2-burner stove, full frig, utensils, cookware, etc... My only issue was that in the 'living area' there was only one electrical plug with two outlets - not terribly conducive to working. But it may have been the room that I had. They are clearly working on upgrading and refurbishing rooms - lots of construction material on the backside of the property. A couple of other notes - there is a breakfast in the AM and dinner in the PM. The Whole Foods Market is only about a 5-minute drive if you'd rather cook for yourself :) (this is a bonus for me since I am fussy about food and travel a great deal). There is a nice, albiet small, fitness center - a couple of treadmills and an elliptical (each with their own remote!), yoga mats, small set of weights and several medicine balls (nice touch). And a pool (closed in winter :)

Quiet location - no road noise - no noise from planes taking off at O'Hare

And the service was excellent. A knob on the stove-top was broken, so I left a note for housekeeping and it was fixed straightway.

I will definetely be back.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Karen E about Homewood Suites by Hilton Chicago Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason Kretch, Sales Associate at Homewood Suites by Hilton Chicago Schaumburg, responded to this review
17 April 2012
Dear Karen E,

Thank you for your nice comment on our hotel! We hope that you will stay with us again the next time you are in Schaumburg!

Have a lovely day!

Meagan Bell
Sales Associate
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Sheboygan, Wisconsin
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Be careful when you check in”
4 of 5 stars Reviewed 22 January 2012

We have stayed here on a number of occasions, every time we were satisfied with the staff and rooms.

The last time we stayed we were in a lower room. The people above us came in at 3:00 in the morning and walked around for 2 hours. The room above made the curling creek every time they walked around.

I would ask for a room on the second floor next time. Other than that 1 experience this hotel has been great. They even apologized for the rude guests behavior and offered a gift card.

I will stay again.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask pminear about Homewood Suites by Hilton Chicago Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason Kretch, Sales Associate at Homewood Suites by Hilton Chicago Schaumburg, responded to this review
17 April 2012
Dear Pminear,
Thank you for your comments for our hotel. We value our staff and hope that they were accommodating to you! I am sorry to hear you had noisy neighbors. I hope that next time you come in, please let me know, and I will do what I can to have you on an upper floor.

Kind Regards,

Meagan Bell
Sales Associate
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Champaign, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Very nice”
5 of 5 stars Reviewed 20 December 2011
1
person found this review helpful

We stayed here for one night for a shopping trip. The hotel was located close to Woodfield Mall, but not so close that we got caught in the Christmas shopping traffic. The suite was clean, spacious, and quiet. About 10 minutes after we got settled in our room, the front desk called to make sure everything was as expected, which was a very nice touch.We were in the back building, which is not connected to the building with the dining area, so we had to go outside when going to breakfast. For us, that was preferable as we didn't hear all of the sounds of breakfast preparation and families with kids eating an early breakfast. For someone who wanted the convenience of going to breakfast without putting on a coat, this might have been a negative. I would definitely stay here again when traveling to Schaumburg.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ChambanaTraveler about Homewood Suites by Hilton Chicago Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason Kretch, Sales Associate at Homewood Suites by Hilton Chicago Schaumburg, responded to this review
17 April 2012
Dear ChambanaTraveler,

We appreciate your wonderful review of our hotel! We hope that you will come back and see us soon, as we have made many improvements!

Have a wonderful day!

Meagan Bell
Sales Associate
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Additional Information about Homewood Suites by Hilton Chicago Schaumburg

  • Hilton Schaumburg
  • Homewood Suites Schaumburg
  • Homewood Schaumburg
  • Schaumburg Hilton
  • Schaumburg Homewood Suites
  • Schaumburg Homewood
  • Homewood Suites Chicago Schaumburg
Address: 815 East American Lane, Schaumburg, IL 60173
Price range (per night):* 93 AUD - 164 AUD

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