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Courtyard by Marriott Chicago/Schaumburg: Traveller Reviews

3.0 of 5
1311 American Lane, Schaumburg, IL 60173
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Courtyard by Marriott Chicago/Schaumburg
Ranked #6 of 25 hotels in Schaumburg
4.5 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    39
    23
    5
    1
    0
Date Rating
Louisville, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Value and Excellent Quality”
5 of 5 stars Reviewed 26 January 2012

What a wonderful hotel. Clean, Clean and Clean!!! Everything was up to date and working.
Beds were extremely comfortable. Very convenient area to stay with shopping and eateries very close. I will be back to stay there in the future! Highly Recommend!

  • Stayed May 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask camehome1517 about Courtyard by Marriott Chicago/Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYSCHGM, General Manager at Courtyard by Marriott Chicago/Schaumburg, responded to this review
27 January 2012
Thank you for chosing our hotel. We're very happy that you enjoyed your stay. Our goal is to make sure that every guest's stay is comfortable and enjoyable by offering you a clean room and having friendly staff to assist you. We hope you stay with us again soon!
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Lakeland, Florida
Senior Reviewer
7 reviews 7 reviews
“Will stay again”
4 of 5 stars Reviewed 27 December 2011

Have stayed at many places the last few years and this property was very nice. All the staff was knowledgeable and very pleasant, property and room very clean. I have stayed at different hotels the past 3 years in Schaumburg and would stay here again. Everything was up to date. Price was right.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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CYSCHGM, General Manager at Courtyard by Marriott Chicago/Schaumburg, responded to this review
2 January 2012
Thank you so much for staying with us. We're glad you choose us when you stay in Schaumburg. Hope to see you again soon in 2012!
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Nampa, ID
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Dissapointment”
2 of 5 stars Reviewed 15 December 2011

Having stayed at several Courtyard hotels this year the stay in Schaumburg was a disappointment. My total "reward" as a Silver member was a baggie with 3 Hershey's Kisses. The $11 breakfast was about a $4 value (normally free at other sites). No paper or other "perks". The Internet was slow, then gone, then back. When asked about a local (block away) restaurant for lunch I was given directions. Unfortunately no one ever said it did not serve lunch, so a trip in a drenching rain was a bust. It would have been nice to have had the room vacuumed before I got there, or during my stay. While the stay was OK it was certainly not up to the price-point of the hotel.

  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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CYSCHGM, General Manager at Courtyard by Marriott Chicago/Schaumburg, responded to this review
19 December 2011
I'm sorry that your stay did not meet your expectations. As a Silver member with Marriott, you do receive the perk of a 20% bonus on your rewards points. The chocolate you received from us was a little way to thank you for your stay us. Breakfast at Courtyard by Marriott is not included, unless you book a breakfast package. Our internet was down briefly last week due to an outage that was outside the hotel and not within our control. We also have just upgraded our internet bandwith which has greatly increased the speed. I hope you will stay with us again soon!
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Kansas City, Missouri
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“The sky was the limit.....”
5 of 5 stars Reviewed 6 December 2011

First I have to say if your in the area this is a place you must check out. First class service all the way, had an issue between the GM,Denise and everyone else they immediately took care. Kudos to the whole staff. Keep it up.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hatedluv about Courtyard by Marriott Chicago/Schaumburg
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CYSCHGM, General Manager at Courtyard by Marriott Chicago/Schaumburg, responded to this review
12 December 2011
Thank you so much for your postive comments! We appreciate that we were able to assist you with your issue and that you enjoyed your stay. We hope you can come back for a visit soon!
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Wichita, Kansas
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
“Happy Business Traveller”
5 of 5 stars Reviewed 8 November 2011

First of all, the Staff at this hotel is first-rate. They know their business and they are always willing to help to the extent of their abilities.

Secondly, there are many places to eat within a short drive without needing to "blow the budget", even if you're on expense report. The nearby eateries are safe, economical, and good-quality --- whether you're looking for Italian, American, Chineese, or German food.

Enjoy your stay!!

Room Tip: all the rooms are fundamentally the same, and there is no diffence between a front-side or a back-se...
See more room tips
  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 7 more reviews by Greg H for Schaumburg
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CYSCHGM, General Manager at Courtyard by Marriott Chicago/Schaumburg, responded to this review
18 November 2011
Thank you so much for staying with us! We look forward to seeing you again.
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Additional Information about Courtyard by Marriott Chicago/Schaumburg

  • Courtyard Chicago Schaumburg
  • Courtyard Schaumburg
  • Schaumburg Marriott
  • Schaumburg Courtyard
Address: 1311 American Lane, Schaumburg, IL 60173
Price range (per night):* 97 AUD - 205 AUD

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