This was by far the worst hotel I have ever stayed in. I struggle to find one good thing to say about it. It's in an area that feels unsafe-obviously we didn't know this when we booked. The non smoking rooms are clean, but in a bad state of repair. We were put in a smoking room at first-the door looked as if it was about to fall off! When we first got to our non smoking room the toilet was blocked-when we complained we were given a plunger to sort it out ourselves!
Although the manager was helpful most of the time other members of staff were downright rude. We got into an argument with one, who was very abrupt and offensive. The argument was over the key to the business room, which is normally $10. (The advertised free internet only works if you have a wireless laptop) The fee had been waved for us because we had so much trouble upon checkin. However this particular clerk demanded the $10 from us and said he would be querying the other times we'd been in there too, to see if there was an additional charge! Of course, when the manager was back in the morning he assured us there was no charge, but there was no apology from the other clerk. I would strongly advise you to stay away from here at all costs!!!!

We visited the Super 8 South (to save money) on February 12, 2005. The hotel is not in the best area but we didn't know that until we got there. The parking garage is underground and kinda spooky. The door to the parking garage goes up whenever anybody gets close, whether you are a guest or not. We didn't feel safe getting out of the car. The man at the desk was nice, but not overly friendly. The rooms were clean and well furnished, even though it is in need of renovation. There was a very loud polka band playing in a reception room and it could be heard in our room on the second floor until after 11:00 p.m.. We had just gone to sleep when the fire alarm went off and three firetrucks with sirens and lights showed up in front of the hotel. Luckily it was a false alarm, but we had a very difficult time settling down and getting back to sleep. Check out was easy and the hotel clerk gave very good directions to the airport. I really have to say, even though the clerk was nice, and the room was clean, I never felt safe, even though I was locked in my room. I was also afraid our rental car was going to be stolen being parked in the garage. The next time I go to Chicago, I will spend the extra money and go to a hotel where I can sleep without being afraid.