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Super 8 Chicago O'Hare South: Traveller Reviews

3010 Mannheim Rd., Franklin Park, IL 60131-2435
Hotel amenities
Super 8 Chicago O'Hare South
3.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    0
    5
    6
    4
    12
Date Rating
Kansas City, Missouri
Senior Contributor
47 reviews 47 reviews
Reviews in 39 cities Reviews in 39 cities
24 helpful votes 24 helpful votes
“What a bad experience !!!”
1 of 5 stars Reviewed 27 November 2008
2
people found this review helpful

I will never forget this filthy place !
I selected this place as I read terrible reviews about other hotels in the area. But this one was nothing different.
The building and the whole facility was quite old. My room smelled horrible. It was something like clorox ar maybe some deodorants. It gave me really a hard time. In the middle of the night I called the front desk and asked for another room. I was told that it is not the room which has the problem, it is me which is the problem and the guy asked me if i am not comfortable with my room i can leave the hotel !!! OMG !!!!!!!!!!! It was midnight and i didn't have any car or access to internet. otherwise I would have left that filthy place immediately. The bed sheets all had stains on them. I had to throw them all away and tuck myself in my own spare sheet. The towels all had stains or long hairs !!!
I am used to staying in low cost motels, but this one was really unacceptable.
Positive thing about the place : the shuttle to ORD was helpful and other people in the front desk were at least polite .
Worse than all, I really felt offended by the the rude night shift receptionist !!!
If u don't want to become crazy from a filthy place just stay away from this disgusting place. I am really sorry for the manager and I am planning to write to Better Business bureau.

  • Stayed November 2008, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask kamitravel about Super 8 Chicago O'Hare South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericksburg, VA
Senior Contributor
39 reviews 39 reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
“Avoid this hotel”
1 of 5 stars Reviewed 2 August 2008

This is undoubtedly the worst Super 8 hotel that I have ever stayed. The motel was dirty and dingy. The room itself was okay, but the hallways were scary. The breakfast offerings were several days old.

  • Stayed June 2008, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
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Travellers are raving about these Franklin Park hotels

Ambiance Inn & Suites
4 of 5 stars
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Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Acceptable room, good shuttle, low price”
3 of 5 stars Reviewed 23 June 2008
1
person found this review helpful

Good if you just need a room to flop in near the airport.
Not that bad (yes, I read the reviews), low price, large room (ground floor). Room was clean(sheets, bathroom, carpet, walls). A/C in my room did not cool(I tested it, though it was rather cool outside). Room had 5 lamps and only 4 bulbs. Open closet (doors were removed). Watch the step up into the bathroom. Hotel has some exterior construction in progress, it did not block/hinder any access. Door locks were secure and used magnetic card. Underground garage (closed at night). Shuttle service was great (to get back to mass transit or airport) though I did take a cab several times($19-15 to O'Hare or Rosemont station). Hotel is also serviced by two bus lines. Takes about 1 to 1.5 hour to get to Chicago downtown.

Free breakfast was donuts, cereal, coffee, milk, juice, toast, bagel. I had to reset the safety switch on the wall sockets then the toaster and microwave worked.

Management could be nicer and more professional. Certainly a struggling 1-2 star hotel. When I checked out, I was told the credit card machine wasn't printing, the charge (which matched the hotel bill) was correct.

FYI: The route to the Hotel pickup area at O'Hare is not well marked. Ask or look at a map. All the hotels pick up at one of three doors.

  • Liked — price, location, was available when I booked
  • Disliked — commute to chicago, could be better and management has to take the lead
  • Stayed May 2008, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Iowa
1 review
2 helpful votes 2 helpful votes
“Our worst hotel experience ever!”
1 of 5 stars Reviewed 9 June 2008
2
people found this review helpful

This was by far the worst Super 8 hotel I have ever seen. It was my first stay at this hotel and appeared very run down as I entered the lobby at 4:30 PM with a reservation for two nights. I was the only guest at the check in desk but neither of the two employees behind the desk even acknowledged my presence for several minutes. One was taking a reservation (OK) the other was counting money and continued until he was done. I finally checked in for my wife and I to a Queen suite. Upon entering the room, we were dismayed to find a bed with one pillow missing and a towel laying on the bed, the ironing bed set up in a corner with another towel on it and a towel on the bathroom floor. I immediately complained to the desk clerk about an apparent uncleaned room. He offered to clean it??? then offered another room but by this time we just wanted out. After I conviced him we were leaving, he left me standing and waiting while he took 2 more reservations. He stated he would still need to charge me for a nights stay and was that OK, I said it was not OK, I just wanted to check out. When I asked for a copy of the charges to my credit card, he said I would need to come back in the morning, but finally did give me one after I requested a second time. Bottom line - I was charged for one nights stay for a room that we did not use and not only looked bad but smelled bad as well. This was the worst experience I've ever had at any hotel of any kind.

  • Liked — Nothing
  • Disliked — The service and the accomadations
  • Stayed June 2008, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask rlstutz about Super 8 Chicago O'Hare South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee WI
1 review
1 helpful vote 1 helpful vote
“Yikes!”
1 of 5 stars Reviewed 5 May 2008
1
person found this review helpful

This is a place to be avoided! The underground parking was dark and there was garbage all over the place. The stairs to the lobby from the garage had pieces of charred insulation all over then, water stained walls and at the top of the stairs the wall was smoke stained and black! (see photos)

Our room itself was clean enough, but the AC didn't work and we couldn't open the window because we were right over the stairs to the garage and anyone could have just climbed right into our room.

We also had to tell the maid that the toilet was ready to overflow, and we ended up having to use the plunger she gave us everytime we used the comode!

The good thing was it was very quiet at night.

  • Liked — price
  • Disliked — everything
  • Stayed May 2008, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Super 8 Chicago O'Hare South

  • Chicago Super 8
  • Chicago Super Eight
Address: 3010 Mannheim Rd., Franklin Park, IL 60131-2435
Price range (per night):* 50 AUD - 91 AUD

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Super 8 Chicago O'Hare South
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