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Comfort Suites: Traveller Reviews

3.0 of 5
320 North Michigan Avenue, Chicago, IL 60601
Hotel amenities
Special offer
15% off room rate
Comfort Suites
Ranked #18 of 167 hotels in Chicago
4.5 of 5 stars 483 Reviews
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483 reviews from our community

What travellers say about this hotel
  • Full kitchen(29)
  • Michigan avenue(21)
  • Great location(18)
  • Magnificent mile(17)
  • Friendly and helpful(13)
  • Front desk staff(11)
  • Living room(10)
  • Separate bedroom(10)
  • Navy pier(9)
  • Hard Rock(9)
Traveller rating
    313
    129
    24
    12
    5
Only show reviews for Family (133) | Couples (123) | Business (90)
Date Rating
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
“Comfortable accommodations in the Windy City”
4 of 5 stars Reviewed 13 February 2012

Comfortable self-contained apartments with kitchenette in downtown Chicago. Not the best views but on the high floors the feeling is good nonetheless. Elevators can be a tad noisy but otherwise the bed is comfortable and apartment is clean. Included breakfast buffet is generous and has variety for most tastes. Convenient to the Red-line and the loop and convneience stores in the same block. Great steaks and seafood like Moreton's, Smith and Wollensky, and McCormick and Schmick's all within walking distance. Wired and wireless internet is free but dreadfully slow when handling large files. Would come back for another stay.

Room Tip: Rooms from 15 - 24 floors would be nice.
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
14 February 2012
The staff of the Comfort Suites thanks you for your review. I was happy to learn you found our accomodations comfortable and that you enjoyed our perfect location especially close to Chicago's famous fine dining. I hope to welcome you back, thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Contributor
28 reviews 28 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Best hotel stay in Chicago, will be back!!!!”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

I went on a ladies weekend for a friends birthday. We LOVED the suite. Patrick Kennedy upgraded us to the King Suite with balcony. The room overlooked Michigan ave. toward the John Hancock. I have been to Chicago many times and this is the best place I have stayed. I can not say enough about the suites or the customer service. I don't know why some people complain about the FREE breakfast,it is FREE and in Chicago most hotel charge for breakfast. The same friends i went with, myself and a couple other friends are planning a return trip for my BIG birthday in about a year and we want to stay here. We joke when we talk about it and call it 'our' apartment. We really feel that we have a home away from home there.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
9 February 2012
Thank you so much. It was a pleasure to read your review and am so glad you enjoy your stays at our hotel so much and that we are your home away from home. We cannot wait to welcome you back for your big birthday!
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Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Great location! Great value!”
4 of 5 stars Reviewed 6 February 2012

This hotel is In a great location and an excellent value. Very clean and perfect for longer stays with stocked kitchenette and laundry right in the bedroom. Unfortunately I was only there for one night, so I couldn't take advantage of the amenities. Quiet room and very comfortable bed. Bathroom was a tad small but really there was nothing bad about this place. It was within walking distance of lots of places to see. Wish I could have stayed longer. Highly recommend!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
7 February 2012
I am so glad you enjoyed our unbeatable location and found value within our hotel. I was happy to read you enjoyed your spacious city center suite and would recommend us. Please visit us again soon. Thank you!
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Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Unexpected Treat!”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

My second visit proved more satisfying than the first. As a choice privileges member, room upgrade with a Marilyn view and early check-in put a big smile on my face. Front desk staff, especially Eileen, were professional, friendly, and helpful. Rooms with sitting areas and kitchenettes make it easy to feel at home but be away...and not make the bed. Keep in mind that the discount tix booth and Trader Joe's are only a few blocks from the Comfort Suites.

Great location....give it a try!!!!!!

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
3 February 2012
We so appreciate your repeat business and am glad you find value in our hotel and that our staff is accommodating and helpful, please contact me when returning back!
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Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great room, great location & great value!!!”
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Very, very happy with our stay here! Paid $72 for a Saturday night and $37 for valet parking. Overall a great value for Michigan Ave. Room was clean and comfortable. We were in room 1205 which was a corner city view room. Had a full kitchenette and W/D. Living area very spacious. Bed was queen with pillowtop, very comfortable. Flat screen tv in both living room and bedroom. Front desk staff was very friendly. Standard continental breakfast. Will definitely return when visiting Chicago again. Highly recommend this place!!!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
3 February 2012
Thank you for your recommendation. I was happy to read how satisfied you were, we look forward to welcoming you back!
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Additional Information about Comfort Suites

  • Comfort Suites Chicago
  • Chicago Comfort Suites
Address: 320 North Michigan Avenue, Chicago, IL 60601
Price range (per night):* 175 AUD - 357 AUD

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